Jesus Lopez
Brooklyn,NY
Summary
Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
Care Found Here
Brooklyn, NY
09.2023 - Current
- Managed the day-to-day operations of the shelter, including staffing, budgeting, and client services.
- Created detailed reports of client interactions for the shelter administrators.
- Conducted intake interviews and assessments of potential new clients.
- Maintained accurate records and documented client data in company databases.
- F80 COF
- Provided on-the-job training to new staff members.
- Investigated accidents or incidents occurring during shift hours.
Residential Aide
African American Planning Commission
Brooklyn, NY
03.2023 - 09.2023
- Created detailed reports of client interactions for the shelter administrators.
- Managed the day-to-day operations of the shelter, including Safety, wellness, and other client based services.
- Conducted safety checks of all areas of the facility while on duty.
- Maintained accurate records of client data using appropriate software C.A.R.E.S programs.
- Ensured compliance with applicable regulations related to health, safety, and well-being of shelter guests.
Shift Manager
Duane Reade
Brooklyn, NY
03.2020 - 08.2023
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Reinforces rules to promote superior employee performance.
- Coaches employees on interactions with customers to drive exceptional service.
- Coordinates shift workers for inventory receiving, auditing and restocking.
- Cross-traines in every store role to maximize operational knowledge.
- Countess out cash drawers at end of each shift and logs profits into computer system.
- Manages daily cash intake by counting out registers and tabulating profits.
- Manages cash positions and made bank deposits.
- Manages schedules, accepted time off requests and maintains coverage for shifts
Education
High School Diploma -
Fort Hamilton High School
Brooklyn, NYBachelor of Arts - Spanish/history
College of Staten Island of The City University of New York
Staten Island, NY06.2024
Skills
- Schedule oversight
- Opening and closing procedures
- CARES Certified
- Narcan certified
- F-80 Certified
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Shift Supervisor
Care Found Here
09.2023 - Current
Residential Aide
African American Planning Commission
03.2023 - 09.2023
Shift Manager
Duane Reade
03.2020 - 08.2023
High School Diploma -
Fort Hamilton High School
Bachelor of Arts - Spanish/history
College of Staten Island of The City University of New York