Jesus Maldonado
Boston,MA
Summary
Performance-oriented bringing more then 8-years in hospitality customer service marked by sales and administrative excellence. Well-organized leader with excellent project management skills. Effectively connections to enhance customer satisfaction and create long-term loyalty. Hardworking and passionate with strong organizational skills eager to secure entry-level job position. Ready to learn and help achieve company goals.
Overview
8
8
years of professional experience
Work History
Restaurant Busser and Food Runner
Beneventos And Al Dente
06.2015 - 08.2018
- Transported hot food and cold alcoholic/ non alcoholic drinks
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
- Worked quickly, always communicated respectful and kept courteous services while operating within active dining rooms.
Seasonal Snow Removal Team Leader
C&W Services
12.2017 - 03.2019
- Supervised more than 10 team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas to improve weather conditions to create a safe accessible area for residents, MBTA customers, and staff
- Snow removal for MBTA
Busser/Food Runner/ and Now Server
The Oceanaire Seafood Room
08.2018 - Current
- Worked my way up from a busser to food runner and up to a server now
- Maintained speed of service for food orders while minimizing errors and complaints.
- Engaged in suggestive selling and other sales techniques.
Education
Kindergarten To Middle School -
Donald McKay K-8
Boston, MA06.2014
High School Diploma -
Snowden International School At Copley
Boston, MA06.2017
High School Diploma -
Greater Egleston Community High School
Roxbury, MA05.2018
Business And Finance Courses -
Roxbury Community College
Boston, MA01.2022
Skills
- Microsoft Systems ( word, powerpoint, excel )
- Professional Relationships
- Hospitality
- Excellent customer service
- Self taught
- Team player
- Serve Customers
- Cash Handling
- Critical Thinking
- Suggestive Selling
- Effective Multitasking
- Time Management
- Excellent People Skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Busser/Food Runner/ and Now Server
The Oceanaire Seafood Room
08.2018 - Current
Seasonal Snow Removal Team Leader
C&W Services
12.2017 - 03.2019
Restaurant Busser and Food Runner
Beneventos And Al Dente
06.2015 - 08.2018
Kindergarten To Middle School -
Donald McKay K-8
High School Diploma -
Snowden International School At Copley
High School Diploma -
Greater Egleston Community High School
Business And Finance Courses -
Roxbury Community College
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