Lauren Cunningham
Farmington,MN
Summary
Confident young professional with a passion for learning and development. Proven track record of professionalism and maintaining a welcoming environment.
Overview
5
5
years of professional experience
Work History
Server/Food Runner/Busser
P.F. Chang's Bistro
11.2023 - Current
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Server
Paradiso Mexican Restaurant
10.2022 - 06.2023
- Served breakfast, lunch and dinner to 50-100 customers per shift.
- Memorized over 50 menu items and rotating specials to give custom recommendations and up-sell when appropriate.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Cocktail Server (seasonal)
Treasure Island Resort & Casino
06.2021 - 06.2023
- Served cocktails to over 250 customers per shift.
- Swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time.
- Warmly greeted new and returning customers, developing relationships resulting in customer loyalty.
- Collaborated with bartenders to ensure timely preparation of drinks for efficient service.
Tanning Consultant/Sales Associate/Receptionist
$5 Tan
03.2019 - 08.2020
- Increased salon revenue through upselling tanning packages and retail products to clients.
- Enhanced client experience with thorough knowledge of tanning equipment, proper usage, and safety guidelines.
- Assisted in retaining clientele through exceptional customer service, building rapport, and addressing concerns promptly.
Education
Bachelor of Arts - Social Sciences
University of North Dakota
Grand Forks, ND12.2023
High School Diploma -
Farmington High School
Farmington, MN06.2019
Skills
Microsoft Word, Microsoft Excel, Microsoft Powerpoint
- Search Engine Optimization
- Sales expertise
- Customer service
- Communication skills
Timeline
Server/Food Runner/Busser
P.F. Chang's Bistro
11.2023 - Current
Server
Paradiso Mexican Restaurant
10.2022 - 06.2023
Cocktail Server (seasonal)
Treasure Island Resort & Casino
06.2021 - 06.2023
Tanning Consultant/Sales Associate/Receptionist
$5 Tan
03.2019 - 08.2020
Bachelor of Arts - Social Sciences
University of North Dakota
High School Diploma -
Farmington High School