Jesus Mambie
Orlando
Summary
Remarkable Telemarketer provides superior customer service to callers. Friendly, punctual, dependable and computer-savvy. Specializing in balancing many different tasks at once. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
15
15
years of professional experience
Work History
Bartender
Floppy Rooster
11.2015 - 07.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
Production Manager
Mita TV
07.2013 - 08.2015
- Implemented successful marketing strategies to promote new shows and increase viewer interest.
- Launched social media campaigns alongside traditional marketing efforts to maximize exposure and generate buzz around new shows.
- Booked guests for on-air interviews and assigned stories to reporters to manage coverage and schedule needs.
Telemarketing Executive
Vision Ocupacional, C.A.
01.2010 - 05.2013
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Developed innovative scripts that effectively communicated product benefits and features, resulting in higher conversion rates.
- Assisted with training and orientation of new employees.
- Maximized sales revenue by consistently meeting or exceeding monthly targets.
Education
Associate of Science - Marketing Management
IUTA
Los Teques Venezuela07.2013
Bachelor of Science - Science
25 De Julio
Caracas Venezuela07.2004
Skills
Professional Communication
Technical skills
Persuasive Communication
Call Center Operations
Positive Attitude
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Bartender
Floppy Rooster
11.2015 - 07.2024
Production Manager
Mita TV
07.2013 - 08.2015
Telemarketing Executive
Vision Ocupacional, C.A.
01.2010 - 05.2013
Associate of Science - Marketing Management
IUTA
Bachelor of Science - Science
25 De Julio
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