Jesus Mendibles
Antelope,CA
Summary
Throughout my extensive experience, I have immersed myself in various IT projects, ranging from building custom computers to managing home networks, troubleshooting hardware and software issues, and even dabbling in coding and web development. My self-motivation and relentless curiosity have driven me to stay up-to-date with the latest technological advancements and best practices, allowing me to develop a deep understanding of the IT landscape.
In addition to my technical skills, I have honed my problem-solving abilities and attention to detail, ensuring that I can efficiently identify and resolve issues. My capacity to work independently and collaboratively has been strengthened through numerous projects where I have taken on leadership roles and collaborated with others to achieve successful outcomes.
I am particularly drawn to commitment to innovation and excellence, and I am eager to contribute to your team by providing top-notch technical support and solutions.
I am confident that my dedication, technical expertise, and enthusiasm for the IT field make me a strong candidate for this position. I look forward to the opportunity to discuss how my background and skills align with the needs of your team. Thank you for considering my application.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Technician
Black Sheep Pest Protection
07.2024 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Drove to customer residences and places of business to inspect for pests.
Pest Control Technician
JRB Pest Control
06.2021 - 01.2024
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
- Adhered strictly to local pesticide application guidelines, minimizing environmental impact while maximizing efficacy against target pests.
- Completed required treatment documentation while on-site and returned paperwork to office for processing.
- Promoted a safe work environment by consistently wearing appropriate personal protective equipment and following safety protocols during treatments.
Manager
BareBones WorkWear
03.2019 - 06.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
Electronics Sales Associate
Target
02.2016 - 05.2019
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
- Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
- Applied knowledge of electronics products to educate prospects and customers.
- Served as a reliable resource for colleagues seeking assistance with challenging client inquiries or complex technical issues related to electronics products and services.
- Utilized highly developed interpersonal and people skills to approach customers and engage in conversations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Stayed up-to-date on the latest industry trends and technology advancements, enabling informed conversations with customers about various products.
Education
High School Diploma -
San Juan High School
Citrus Heights, CA06-2014
Skills
- Troubleshooting
- Maintenance and repairs
- Customer interaction
- Customer rapport
- Multitasking
- Computer Skills
- Software configuration
- Application installations
- Operating system management
- Server maintenance
- Helpdesk services
- Debugging
Certification
- Google, Cyber Security Analyst, April, 2024
Languages
English
Native or Bilingual
Timeline
Technician
Black Sheep Pest Protection
07.2024 - Current
Pest Control Technician
JRB Pest Control
06.2021 - 01.2024
Manager
BareBones WorkWear
03.2019 - 06.2021
Electronics Sales Associate
Target
02.2016 - 05.2019
- Google, Cyber Security Analyst, April, 2024
High School Diploma -
San Juan High School
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