Overview
Work History
Timeline
Summary
Skills
LANGUAGES
Education
Generic
JESUS M QUINTERO VELANDIA

JESUS M QUINTERO VELANDIA

Kissimmee,FL

Overview

4
4
years of professional experience

Work History

Orlando, FL

Computer Technician UDT
08.2024 - Current
  • Oversaw software licensing to maintain compliance with authorized programs.
  • Facilitated smooth transitions during hardware upgrades or software installations, ensuring downtime and revenue loss prevention.
  • Provided technical support to customers by troubleshooting and resolving hardware and software issues.
  • Collaborated with vendors and service providers for timely replacement of defective equipment and necessary upgrades.
  • Experienced with diagnosing and resolving technical issues.
  • Applies technical skills to sustain and improve computer systems.
  • Paid attention to detail while completing assignments.

Quick Service Food Server

Universal Orlando
03.2025 - Current
  • Collaborate with team members to improve overall service speed during peak hours.
  • Demonstrated excellent multitasking abilities by balancing multiple orders and requests simultaneously during peak hours.
  • Provided exceptional customer service, ensuring a high level of satisfaction and repeat business.
  • Resolved customer complaints promptly, maintaining a high level of professionalism and empathy.
  • Assisted in training new team members, providing guidance and support to ensure smooth operations.
  • Provided support during special events or catering functions, ensuring smooth operations and guest satisfaction.
  • Collaborated with team members to improve overall service speed during peak hours.
  • Effectively managed time and resources during shift, ensuring maximum productivity and minimal waste.
  • Supported kitchen staff in preparing food orders quickly while adhering to strict health and safety guidelines.

CDL Truck Driver

Schneider Trucking
08.2024 - 12.2024
  • Maintained accurate driving records in accordance with federal laws and company policies.
  • Completed pre-trip inspections to identify and correct minor repairs.
  • Adjusted driving schedule to utilize maximum resources and uphold DOT requirements.
  • Maintained vehicle and roadside issues in accordance with company policies to prevent major repairs.
  • Prepared and executed routes by planning efficient routes and maintaining regular communication with team members.
  • Maintained a high level of safety when conducting vehicle inspections, defensive driving, and adhering to company safety protocols.
  • Contacted customers to express both timely and safe deliveries.
  • Connected drivers to experts by handling all inquiries.
  • Maintained compliance with federal regulations by adhering to all safety standards and procedures.
  • Maintained compliance with federal regulations through consistent adherence to DOT requirements.
  • Maintained proper paperwork in a timely manner.

CDL A OTR Driver

Swift Transportation
05.2024 - 08.2024
  • Worked flexible schedule and set shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Delivery Assistant

Cort Furniture Rental
04.2023 - 04.2024
  • Assisted in loading and unloading trucks, ensuring safe transportation of goods.
  • Ensured proper handling of packages, preventing damages during transit.
  • Provided excellent customer service, addressing inquiries or issues related to deliveries professionally and courteously.
  • Enhanced delivery efficiency by optimizing routes and utilizing time-management skills.

Cashier Italy Pavilion EPCOT

Disney
01.2022 - 03.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and set shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Orlando, FL

Houseman Florida Express Hotel
03.2021 - 12.2021
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Assisted in inventory management through timely restocking of supplies.
  • Assisted in inventory management through timely restocking of supplies.
  • Prepared and maintained records of stock levels and receipts for prompt reporting.
  • Paid close attention to detail while conducting routine inspections of public areas and restrooms.

Timeline

Quick Service Food Server

Universal Orlando
03.2025 - Current

Orlando, FL

Computer Technician UDT
08.2024 - Current

CDL Truck Driver

Schneider Trucking
08.2024 - 12.2024

CDL A OTR Driver

Swift Transportation
05.2024 - 08.2024

Delivery Assistant

Cort Furniture Rental
04.2023 - 04.2024

Cashier Italy Pavilion EPCOT

Disney
01.2022 - 03.2023

Orlando, FL

Houseman Florida Express Hotel
03.2021 - 12.2021

Bachelor Of Science - Science

Unidad Educativa Nuestra Señora Del Valle

Summary

Experienced professional with expertise in troubleshooting and maintaining computer systems. Skilled at resolving technical issues and offering top-notch user support. Proficient in hardware installation and software configuration for optimal system performance. Committed to improving efficiency and productivity in a fast-paced IT environment.

Skills

  • Safety compliance
  • Comfort driving
  • Professionalism and punctuality
  • Communication with customers
  • Effective time management
  • Troubleshooting
  • Trip management skills
  • Effective communication
  • Trip planning efficiency
  • Defensive driving techniques
  • DOT compliance
  • Vehicle inspections
  • Freight management
  • Route management
  • Strong communication
  • Computer skills
  • Windows administration
  • Remote support
  • SQL databases
  • Hardware repair
  • Teamwork and collaboration

LANGUAGES

Español - Native or Bilingual
English - Professional Working

Education

Bachelor Of Science - Science

Unidad Educativa Nuestra Señora Del Valle
Caracas
07.2017