Jesus Negrete-Charles
Buda,TX
Summary
Energetic professional with 4 years of experience in fast food industry. Punctual employee dedicated to following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee by supervisors and peers. Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality. Also a People-oriented Team Leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying any needs to develop and deliver creative solutions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Leader (In Training)
Chick-fil-A
Buda, TX
06.2024 - Current
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Conferred with other supervisors to coordinate operations and activities within or between departments.
- Delegated daily tasks to team members to optimize group productivity.
- Identified needs of customers promptly and efficiently.
Surveillance Officer
Kickapoo Traditional Tribe of Texas
Eagle Pass, TX
09.2022 - 07.2024
- As a Surveillance officer for the Kickapoo Gaming Commission, ensuring the safety of all the faculty and enforce the rules and guidelines for the casino.
- Detected and recorded suspicious employee activities.
- Documented major monetary transactions such as cash counts and coin bagging.
- Completed daily logs and generated reports detailing surveillance and findings.
- Observed guest behaviors for indications of unauthorized or criminal activities.
- Monitored security footage and patrolled areas to remain aware of unusual activity.
- Monitored facility activities in multiple areas using CCTV cameras, video recorders and computers.
- Enforced adherence to state gaming regulations and company policies and procedures.
Sales Manager
Travis bark and bites
Eagle Pass, TX
09.2021 - 01.2024
- I work for a local business called Travis bark and bites, a family business and I have been the lead sales manager, since start up, expressing passion for selling dog treats and helping out the community.
- Researched and communicated competitive activity to influence marketing plans and sales tactics.
- Executed and created strategic sales plans to expand customer base and extend global reach.
- Tracked monthly sales to generate reports for business development planning.
Unarmed Security Officer
Deployed Services
Carrizo Springs, TX
06.2022 - 09.2022
- Level 2 security officer with some supervisor training in rotations
- Identified security issues, drafted incident reports and contacted law enforcement when needed.
- Guarded entrances and exits against unauthorized entry.
- Detected suspicious behavior and prevented illegal activity.
Physical Therapy Technician
Performance Therapeutics
Eagle Pass, TX
10.2021 - 05.2022
- Gained experience in patient care helping them reach their goals till their next evaluation knowing basic anatomy, pathology along with rehabilitation and including daily tasks as laundry and cleaning, answering the phone and other in facilities tasks.
- Helped with basic clinical needs and responded to patient requests.
- Supported patients in physical therapy procedures to restore function and decrease pain.
- Set up equipment and gear for physical therapy appointments according to treatment plans.
- Assisted patients during physical therapy procedures to restore function and reduce pain.
Team Leader
Chick fil a
EAGLE PASS, TX
07.2018 - 01.2022
- I worked as a Team Leader in Chick-Fil-A for Three years and have acquired My serve safe certification and am recipient of the 25,000 True Inspiration scholarship I have experience in management and cash handling counting change fund and tolls at the end of every shift, customer service with a positive attitude with attentiveness to reach any given task or goal with my 100%.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Conferred with other supervisors to coordinate operations and activities within or between departments.
- Reviewed completed work to verify consistency, quality and conformance.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Fostered positive employee relationships through communication, training, and development coaching.
- Created and distributed monthly, quarterly and annual reports to management regarding performance.
- Completed daily quality assurance duties to provide feedback for improvements.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Identified needs of customers promptly and efficiently.
- Oversaw quality control to identify inconsistencies and malfunctions.
Education
Associate in Arts (AA) -
Swtjc
Eagle Pass, TX08.2024
Skills
- Retail Sales
- Cash Handling
- Organizational Skills
- Team Management
- Microsoft Office
- Management
- Store Management Experience
- Supervising Experience
- Leadership
- Vital Signs
- Patient Care
- Anatomy Knowledge
- Physiology Knowledge
- Medical Terminology
- Laundry
- English
- Surveillance
- Coaching
- Complaint resolution
- Mentoring
- Client Service
- Evaluating Employee Work
- Safety processes and procedures
- Safety
- Team Building
- Team Check-Ins
- Conflict Resolution
- People Management
- Performance Improvement
- Flexible Schedule
- Performance Evaluations
Certification
- CPR/AED, 01/01/20, 01/01/22, basic life support
- Food Handler Certification, 06/01/22, 06/01/24, CPR and first aid certified
Additional Information
True inspiration scholarship
Languages
Spanish - Fluent
Awards
True inspiration Scholarship, 03/01/21, 25,000 scholarship only given to 12 students who work at Chick-fil-A
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Team Leader (In Training)
Chick-fil-A
06.2024 - Current
Surveillance Officer
Kickapoo Traditional Tribe of Texas
09.2022 - 07.2024
Unarmed Security Officer
Deployed Services
06.2022 - 09.2022
Physical Therapy Technician
Performance Therapeutics
10.2021 - 05.2022
Sales Manager
Travis bark and bites
09.2021 - 01.2024
Team Leader
Chick fil a
07.2018 - 01.2022
Associate in Arts (AA) -
Swtjc