Hi, I’m
Jesus Ortiz
Bronx,NY
Summary
Dynamic leader with a proven track record at Tacobell, elevating market penetration and gross annual revenue through strategic planning and operational management. Excelled in staff supervision and development, fostering team performance and brand growth. Skilled in business development and sales strategies, achieving exceptional results without exceeding a numerical percentage.
Overview
6
years of professional experience
1
Certification
Work History
Tacobell
Regional Manager
05.2019 - Current
Job overview
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Boosted brand growth by devising strategic network and marketing tactics.
- Built and deepened partnerships with industry leaders to strengthen collaborative efforts and promote mutual profitability.
- Established and maintained operational standards for Number locations.
- Masterminded updates to workflows and revitalized teams to meet changing business needs and boost team member performance.
- Elevated market penetration to generate $Amount in gross annual revenue from Product or Service sales.
- Supervised staff to optimize brand expansion initiatives and productivity.
Shake Shack
Team Member
01.2019 - 07.2019
Job overview
- Developed strong cooperative relationships with coworkers and managers.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Trained new team members by relaying information on company procedures and safety requirements.
- Contributed to team success by completing jobs quickly and accurately.
- Worked different stations to provide optimal coverage and meet production goals.
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Jimmy Jazz
Sales Associate
06.2018 - 02.2019
Job overview
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
Education
Bcc, New York, NY
Business Administración from Accounting And Business Management
Skills
- Business development and planning
- Sales and marketing strategies
- Operational management
- Order Management
- Strategic Planning
- Performance Management
- New Business Development
- Brand Development
- Project Management
- Sales management
- Goals and performance
- Staff Supervision
- Staff Training and Development
- Business recordkeeping
- Staff Management
Certification
Food handlers
Serve safes
Languages
English and Spanish
Native or Bilingual
Timeline
Regional Manager
Tacobell
05.2019 - Current
Team Member
Shake Shack
01.2019 - 07.2019
Sales Associate
Jimmy Jazz
06.2018 - 02.2019
Bcc
Business Administración from Accounting And Business Management
Food handlers
Serve safes
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