Jesus Olivencia
BRONX,New York
Summary
Effective at operating hand and power tools to measure components, troubleshoot issues, and fix problems. Working on appliances. Knowledgeable about managing supplies, maintaining clean work zones and using safe practices.
Overview
4
4
years of professional experience
Work History
Appliance Repair Technician
Hercules
New York, New York
02.2024 - 02.2025
- Ordered replacement parts as needed for repairs.
- Troubleshot problems using diagnostic tools such as voltmeters and ammeters.
- Resolved customer complaints in a timely manner.
- Diagnosed appliance malfunctions and determined necessary repairs.
- Explained the nature of the problem and how it was resolved to customers.
- Maintained part inventory for on-site installation, maintenance, and repair of appliances.
- Assisted in training new technicians on repair techniques.
Cable Installation Technician
Spectrum
New York, New York
06.2022 - 01.2024
- Spliced and terminated coaxial and fiber optic cables according to industry standards.
- Demonstrated professionalism and excellent customer service throughout all customer interactions.
- Followed safety protocols while working with ladders or climbing poles when installing aerial lines.
- Provided technical support to customers regarding their cable services during installations and maintenance visits.
Electrician
House of Electricians
Woodbridge, NJ
07.2021 - 07.2022
- Ensured that all work was completed in accordance with applicable codes.
- Traced and diagnosed electrical malfunctions using hand tools and test equipment.
- Maintained current electrician's license or identification card to meet governmental regulations.
- Followed safety procedures when working on energized circuits; observed lockout and tagout requirements when servicing equipment.
- Identified problems with electrical systems by observing operation, listening for problems and using test equipment such as multi-meters.
- Pulled insulated wires or cables through conduits to complete circuits.
Education
900 Hour Electrical - Electrical Theory
Apex Technical School
Long Island City, NYSkills
- Appliance troubleshooting
- Electrical diagnostics
- Customer service
- Parts ordering
- Equipment maintenance
- Inventory management
- Safety compliance
- Technical support
- Problem solving
- Effective communication
- Employee training
Timeline
Appliance Repair Technician
Hercules
02.2024 - 02.2025
Cable Installation Technician
Spectrum
06.2022 - 01.2024
Electrician
House of Electricians
07.2021 - 07.2022
900 Hour Electrical - Electrical Theory
Apex Technical School
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