Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jesus Perez

Leesburg,VA

Summary

Dynamic and dedicated hospitality professional with a strong work ethic and exceptional customer service skills, honed at Hyatt Regency. Proven ability to enhance guest engagement and foster collaborative environments, ensuring memorable dining experiences. Recognized for maintaining high hygiene standards and swiftly resolving customer concerns, contributing to overall guest satisfaction.

Overview

3
3
years of professional experience

Work History

Hausman and Server Banquet

Hyatt Regency
01.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

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  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Hausman and Server Banquet

Lansdowne Resort
08.2022 - Current
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Education

High School Diploma -

Barinas
Barinas Venezuela
06-1997

Skills

  • Strong work ethic
  • Exceptional customer service
  • Customer service
  • Guest engagement

Timeline

Hausman and Server Banquet

Hyatt Regency
01.2024 - Current

Hausman and Server Banquet

Lansdowne Resort
08.2022 - Current

High School Diploma -

Barinas