Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Jesus Perez Rosa

Production TSR Level III
Auburndale,FL

Summary

Versatile Production Technician skillful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail. Hardworking Production Tecnician bringing 34+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Forward-thinking professional offering more than 34 years of experience working in demanding, deadline-driven environments. Excellent skills servicing Printers systems, making repairs and conducting warranty work. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

34
34
years of professional experience
7
7
years of post-secondary education
2
2
Languages

Work History

Production Field Service Technician

Xerox Corporation
Lakeland, Florida
06.2016 - Current
  • Followed safety procedures to avoid injuries in field.
  • Discussed and recommended service options with customers and explained costs involved.
  • Maintained company field response vehicle stocked with repair and replacement parts valued over $[Amount].
  • Operated hand tools and power equipment according to company safety procedures.
  • Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Managed on-site and off-site installation, repair, maintenance, and test tasks.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Developed and implemented customized service plans to meet customer needs.
  • Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
  • Established positive customer relationships by providing punctual, cost-effective solutions.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.

Field Service Technician

Canon Solutions America
Tampa, Florida
10.1980 - 06.2016
  • Maintained company field response vehicle stocked with repair and replacement parts valued over $[Amount].
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Followed safety procedures to avoid injuries in field.
  • Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
  • Managed on-site and off-site installation, repair, maintenance, and test tasks.
  • Discussed and recommended service options with customers and explained costs involved.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Developed and implemented customized service plans to meet customer needs.
  • Established positive customer relationships by providing punctual, cost-effective solutions.
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.

Education

Electronic Circuit And Systems

Technical Career Institute, New York
New York, NY
01.1985 - 05.1988

HVACR Installation And Repair

Penn Foster Career School
Scranton, PA
01.2018 - 08.2021

No Degree - Fiery Professional Cut Sheet Certificate

Electronic For Image
San Diego, CA
04.2023 - 04.2023

Skills

Technical Support

Installation and maintenance

Diagnostics and troubleshooting

System repairs

Hardware and software installation

Customer training

Safety standards and protocols

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

No Degree - Fiery Professional Cut Sheet Certificate

Electronic For Image
04.2023 - 04.2023

HVACR Installation And Repair

Penn Foster Career School
01.2018 - 08.2021

Production Field Service Technician

Xerox Corporation
06.2016 - Current

Electronic Circuit And Systems

Technical Career Institute, New York
01.1985 - 05.1988

Field Service Technician

Canon Solutions America
10.1980 - 06.2016
Jesus Perez RosaProduction TSR Level III