Jesus Perez Rosa
Production TSR Level III
Auburndale,FL
Summary
Versatile Production Technician skillful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail. Hardworking Production Tecnician bringing 34+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Forward-thinking professional offering more than 34 years of experience working in demanding, deadline-driven environments. Excellent skills servicing Printers systems, making repairs and conducting warranty work. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
34
34
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Production Field Service Technician
Xerox Corporation
Lakeland, Florida
06.2016 - Current
- Followed safety procedures to avoid injuries in field.
- Discussed and recommended service options with customers and explained costs involved.
- Maintained company field response vehicle stocked with repair and replacement parts valued over $[Amount].
- Operated hand tools and power equipment according to company safety procedures.
- Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Developed and implemented customized service plans to meet customer needs.
- Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Field Service Technician
Canon Solutions America
Tampa, Florida
10.1980 - 06.2016
- Maintained company field response vehicle stocked with repair and replacement parts valued over $[Amount].
- Reviewed technical documentation to complete equipment maintenance and repair.
- Followed safety procedures to avoid injuries in field.
- Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Discussed and recommended service options with customers and explained costs involved.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Developed and implemented customized service plans to meet customer needs.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
Education
Electronic Circuit And Systems
Technical Career Institute, New York
New York, NY 01.1985 - 05.1988
HVACR Installation And Repair
Penn Foster Career School
Scranton, PA 01.2018 - 08.2021
No Degree - Fiery Professional Cut Sheet Certificate
Electronic For Image
San Diego, CA 04.2023 - 04.2023
Skills
Technical Support
Installation and maintenance
Diagnostics and troubleshooting
System repairs
Hardware and software installation
Customer training
Safety standards and protocols
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
No Degree - Fiery Professional Cut Sheet Certificate
Electronic For Image
04.2023 - 04.2023
HVACR Installation And Repair
Penn Foster Career School
01.2018 - 08.2021
Production Field Service Technician
Xerox Corporation
06.2016 - Current
Electronic Circuit And Systems
Technical Career Institute, New York
01.1985 - 05.1988
Field Service Technician
Canon Solutions America
10.1980 - 06.2016