Jesus Perez Rosa
Production TSR Level III
Auburndale,FL
Summary
Versatile Production Technician skillful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail. Hardworking Production Tecnician bringing 34+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Forward-thinking professional offering more than 34 years of experience working in demanding, deadline-driven environments. Excellent skills servicing Printers systems, making repairs and conducting warranty work. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
34
34
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Production Field Service Technician
Xerox Corporation
Lakeland, Florida
06.2016 - Current
- Followed safety procedures to avoid injuries in field.
- Discussed and recommended service options with customers and explained costs involved.
- Maintained company field response vehicle stocked with repair and replacement parts valued over $[Amount].
- Operated hand tools and power equipment according to company safety procedures.
- Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Developed and implemented customized service plans to meet customer needs.
- Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Field Service Technician
Canon Solutions America
Tampa, Florida
10.1980 - 06.2016
- Maintained company field response vehicle stocked with repair and replacement parts valued over $[Amount].
- Reviewed technical documentation to complete equipment maintenance and repair.
- Followed safety procedures to avoid injuries in field.
- Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Discussed and recommended service options with customers and explained costs involved.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Developed and implemented customized service plans to meet customer needs.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
Education
Electronic Circuit And Systems
Technical Career Institute, New York
New York, NY 01.1985 - 05.1988
HVACR Installation And Repair
Penn Foster Career School
Scranton, PA 01.2018 - 08.2021
No Degree - Fiery Professional Cut Sheet Certificate
Electronic For Image
San Diego, CA 04.2023 - 04.2023
Skills
Technical Support
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
No Degree - Fiery Professional Cut Sheet Certificate
Electronic For Image
04.2023 - 04.2023
HVACR Installation And Repair
Penn Foster Career School
01.2018 - 08.2021
Production Field Service Technician
Xerox Corporation
06.2016 - Current
Electronic Circuit And Systems
Technical Career Institute, New York
01.1985 - 05.1988
Field Service Technician
Canon Solutions America
10.1980 - 06.2016
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