Jesus Quintanilla
McAllen,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated to ministry with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Seasoned Operations Manager and talented leader with 7 years of experience applying exceptional planning and problem-solving abilities toward enhancing church plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
6
6
years of professional experience
Work History
Operations Manager
Restoration Church
05.2019 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Developed and maintained relationships with external vendors and suppliers.
- Developed systems and procedures to improve operational quality and team efficiency.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Lab Technician
Rio Grande Juice
01.2018 - 05.2020
- Maintained documentation on tests performed in lab.
- Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
- Monitored testing procedures to meet criteria and maintain quality control.
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Documented experimental procedures thoroughly, facilitating effective communication among team members.
- Identified areas for process improvement, implementing changes that increased overall lab performance.
Education
Business Accounting Specialist -
South Texas Carrer Institute
1500 N Jackson Rd, Pharr, TX 78577High School Diploma -
Psja North Early College High School
Pharr, TX05.2016
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Employee relations and conflict resolution
- Planning and Implementation
- Staff Management
- Project Leadership
- Process Improvement
- Quality Assurance Controls
- Onboarding and Orientation
- Delegation
- Risk Management
- Fluent in spanish
- Fluent in inglish
- Operations Monitoring
- Employee Motivation
- Performance monitoring
- Client Relationships
- Inventory Control
- Strategic Planning
- Program Administration
- Cultural Awareness
- Maintenance Planning
- Building and Facility Management
- Complex problems analysis
Languages
Spanish
Full Professional
Timeline
Operations Manager
Restoration Church
05.2019 - Current
Lab Technician
Rio Grande Juice
01.2018 - 05.2020
Business Accounting Specialist -
South Texas Carrer Institute
High School Diploma -
Psja North Early College High School