Detail-oriented IT Technician with expertise in network administration, hardware installation, and troubleshooting. Proven ability to analyze network performance and optimize system reliability.
Overview
6
6
years of professional experience
Work History
Software Technician
A+ Technology and Security Solutions
Bay Shore
01.2025 - Current
Provided onsite troubleshooting and support for servers and physical access control systems including Gallagher, Mercury, and Isonas.
Applied security and access control tools including DNA Fusion, Milestone, and Verkada for troubleshooting.
Analyzed network traffic patterns to maintain peak system performance and adhere to security standards.
Configured VLANs for networks and switches through PuTTY to enhance organizational efficiency.
Performed preventive maintenance on clients' systems to optimize disk performance and ensure drive reliability.
IT Technician
Reptile Deli Inc.
Bohemia
08.2020 - 07.2021
Performed network maintenance on routers and wireless antennas throughout buildings.
Managed network devices through switches with dedicated VLANs for specific departments.
Installed and repaired desktop stations across multiple departments.
Processed customer orders and refunds while handling incoming phone inquiries.