Jesus Rodriguez
Mesquite,TX
Summary
Results-driven Representative known for productivity and efficiently completing tasks. Skilled in client communication, problem resolution, and process optimization. Excel in negotiation, strategy development, and customer relationship management. Leverage active listening, empathy, and persuasive speaking to achieve objectives and exceed goals.
Overview
8
8
years of professional experience
Work History
Bakery Sales Representative and Merchandiser
Juquilita Bakery LLC
Morristown, TN
09.2022 - Current
- Identified opportunities to introduce bread products to new markets and demographics
- Grew revenue through improved customer experience, new marketing strategies, and cost control
- Improved performance operations by decreasing 25% of labor while increasing 15% of profits
- Inspected bakery items to ensure company’s standards of quality, uniformity, and aesthetic appeal are met
- Identify, understand, and analyze customers’ opportunities and needs
- Built and maintained strong relationships with restaurants, grocery stores, and other retail outlets
- Ensured bakery is adequately stocked with quality ingredients and supplies.
Baker
Juquilita Bakery LLC
Morristown, TN
09.2021 - Current
- Formed, cut, molded, shaped, and baked dough
- Demonstrated knowledge of the brand, menu items, and baking recipes
- Monitored baking completion times and ensured that all products met the company's standards.
Assistant Grocery Manager
Maya Gal LLC
Mesquite, TX
10.2017 - 09.2021
- Directed and supervised 25 employees engaged in sales, inventory-taking, and customer service with an 85% employee retention
- Assisted with the management of six departments (Dairy, Frozen Food, Bakery, Produce, Kitchen, and Juice Bar), pricing integrity, merchandising, and expense control while providing cost reduction ideas and processes that improved supply chain and warehouse
- Maintained profitable operations by controlling inventory and supply management that resulted in a 25% increase in profits
- Developed and mentored staff members through management roles.
Dairy Manager
Maya Gal LLC
Mesquite, TX
09.2017 - 09.2021
- Maintained four departments (Dairy, Frozen Food, Bakery, Juice Bar)
- Designed displays to make the store experience interactive and engaging
- Supported senior company leaders by delivering reports outlining performance to the driving process
- Improvements.
Baker
Maya Gal LLC
Mesquite, TX
12.2016 - 03.2021
- Cross-trained in multiple positions to offer skilled assistance with various parts of the production line
- Maintained quality of product by checking labels, and packaging by following protocols to ensure a 99% inspected product being delivered to customers
- Answered an average of 65 customers’ questions regarding products, prices, and availability.
Grocery Stocker
El Rio Grande Latin Market
Dallas, TX
04.2017 - 09.2017
- Priced merchandise stocked shelves and took inventory of supplies
- Recorded information, shortages, and discrepancies to keep records current and accurate
- Greeted and handled all customer relation issues with a 99% satisfactory rate
- Operated electrical power equipment, such as forklifts and pallet jacks, to unload delivery.
Education
Mesquite High School
Mesquite, TX01.2017
Skills
- Microsoft Office Suite
- Hispanic bread expertise
- Customer Support
- Customer Relations
- Public Speaking
- Spanish (Expert)
- Effective Communicator
- Validating Supplies
- Inventory Restocking
- Overseeing Deliveries
Languages
Spanish
Native/ Bilingual
Timeline
Bakery Sales Representative and Merchandiser
Juquilita Bakery LLC
09.2022 - Current
Baker
Juquilita Bakery LLC
09.2021 - Current
Assistant Grocery Manager
Maya Gal LLC
10.2017 - 09.2021
Dairy Manager
Maya Gal LLC
09.2017 - 09.2021
Grocery Stocker
El Rio Grande Latin Market
04.2017 - 09.2017
Baker
Maya Gal LLC
12.2016 - 03.2021
Mesquite High School
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