Jesus Rodriguez
Sarasota
Summary
Dynamic General Manager with proven expertise in operations management, team building, and customer relations. Achieved significant profitability improvements through strategic initiatives and effective training programs.
Overview
23
23
years of professional experience
Work History
General Manager
California Pizza Kitchen
Sarasota, FL
01.2003 - Current
- Directed daily operations to ensure optimal service delivery and customer satisfaction.
- Implemented cost-control measures to enhance profitability and operational efficiency.
- Led team training initiatives to improve staff performance and service standards.
- Developed strategic marketing campaigns to increase brand visibility and customer engagement.
- Analyzed sales trends to adjust menu offerings and optimize pricing strategies.
- Fostered a collaborative work environment by promoting effective communication among departments.
- Oversaw inventory management processes to minimize waste and reduce costs.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Implemented operational strategies and effectively built customer and employee loyalty.
Education
Associate of Science - Hospitality Management
Serrant College
Ponce, PR05-2001
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Effective leader
- Time management
- Customer relations
- Training and development
- Staff training/development
- Administrative skills
- P&L management
- Business development
Languages
English
Spanish
Timeline
General Manager
California Pizza Kitchen
01.2003 - Current
Associate of Science - Hospitality Management
Serrant College