Jesus Rosales Sandoval

conduct end-to-end investigations of sensitive HR and employee relations issues including complainant, witness, and subject interviews, data analysis, case adjudication, remedial action recommendations, and comprehensive documentation

Utilize aggregate casework data to pinpoint systemic issue patterns and provide strategic recommendations to business leadership

engage with business partners, corporate teams, legal entities, and external vendors on intricate, high-stakes investigations

Support ongoing improvement initiatives while evaluating and updating people programs, policies, and practices to ensure positive work environment across international operations.

contributed to effective network-wide HR system supporting first-time-right initiative allowing local HR and operations teams to manage issues locally ahead of escalation

Supported ER risk site by training local PXT teams on best practices, highlighting investigation-related gaps and contributing to positive stakeholder feedback

Enhanced Sacramento's inactive time compliance program, transforming metrics from 74% to stable mid-80% range, establishing top-tier performance across PNW region

Developed real-time compliance tracking dashboard and executed daily audits, establishing structured feedback loops and standardized documentation protocols to enhance accountability.

Developed cross-functional partnerships and led weekly calibration sessions, creating scalable standard work that can be duplicated across various sites.

Implemented and guided thorough development sessions for frontline leaders centered on effective standard work execution management tools application and employee relations best practices.

Enabled managers to independently tackle complex situations while ensuring compliance and consistency in decision-making

Constructed organized framework for knowledge-sharing to institutionalize best practices, enhancing long-term operational and leadership effectiveness

Orchestrated comprehensive hiring and interviewing approach, decreasing bias, increasing position fulfillment speed, and refining overall hiring workflow.

Coordinated resume review and interview preparation training sessions for over 450 associates

Initiated and directed Amazon's Career Choice partnership with University of Nevada Reno, enhancing educational opportunities for associates.

acted as site representative for roster management, internal and hardship transfer interviews, appeals, and random drug testing

Coordinated efforts with loss prevention on more than 50 investigations related to workplace incident management (WIMS).

Orchestrated deployment of organization-wide initiative to enhance productivity by detecting unutilized time during associate operations

Engaged regional HR teams in executing cross-site projects and refining processes. Teamed with finance and labor planning units to guarantee accurate labor plan development.

Facilitated training and mentorship for HR team members, improving overall performance. Worked with staffing agencies to create a seamless onboarding experience for new hires.

Administered associate rewards and recognition initiatives, boosting overall employee satisfaction. Cultivated active floor engagement, encouraging open communication and collaboration among team members.

Directed HR operations for location housing over 1000 employees as lead HR authority on-site.

Oversaw and trained team of 7 HR associate partners in execution of daily HR operations.

launched and implemented vital Amazon programs for seasonal site

Advised HR members and operations leaders during critical escalation processes and challenging scenarios

Coordinated investigations with loss prevention peers to address workplace incidents.

Managed relocation of 700+ seasonal associates to sister sites, securing continued employment and enhancing support for operational targets at other locations.

Established innovative interview process that boosted applicant volume, expedited promotions, and minimized interview durations and frequency

Coordinated resume review and interview preparation initiatives for all associates featuring 100+ participants, leading to nearly 15 associates elevating to leadership or seasonal roles within one year.

Coordinated and oversaw site interviews and debriefs