Jesus Santana-Reyes
Milton
Summary
Dynamic retail professional with a proven track record at Target, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction through personalized assistance and effective problem resolution. Skilled in cash handling and inventory control, consistently contributing to sales targets while maintaining a clean and organized shopping environment.
Overview
1
1
year of professional experience
Work History
Retail Worker
Target
12.2024 - 02.2025
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
Retail Sales Associate
Verizon Wireless
02.2024 - 08.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Education
High School Diploma -
05-2021
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Relationship building
- Cash handling accuracy
- Professional appearance
- Stock replenishment
- Payment processing
- Shipment receiving
- Order processing
- Sales promotion
- Inventory control
Languages
English
Native or Bilingual
Timeline
Retail Worker - Target
12.2024 - 02.2025
Retail Sales Associate - Verizon Wireless
02.2024 - 08.2024
Milton Area High School - High School Diploma,
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