Summary
Overview
Work History
Education
Skills
Timeline
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Jesus Tavares

San Antonio,Texas

Summary

Motivated and dedicated individual eager to launch a career in the HVAC field with Airtron. While new to HVAC, I am highly committed to learning and developing new skills, with a strong work ethic and a passion for problem solving. Enthusiastic about contributing to a team, gaining hands-on experience, and advancing within the company. Driven to build a long term career in HVAC by continuously improving my knowledge and climbing the professional ladder.

Overview

7
7
years of professional experience

Work History

Certified Trainer

Whataburger
08.2024 - Current
  • Act as a mentor and resource for team members, providing guidance, support, and feedback to help them develop their skills and advance in their careers
  • Conduct comprehensive training sessions for new hires and ongoing training for existing staff, covering topics such as food safety, customer service, operational procedures, and company values
  • Emphasize the importance of exceptional customer service and train employees on how to handle customer interactions effectively
  • Monitor and assess the performance of trainees, providing constructive feedback and conducting evaluations to ensure competency in all required areas

Team Member

Whataburger
09.2022 - Current
  • Address customer concerns or complaints promptly and professionally, seeking assistance from management when necessary to ensure customer satisfaction
  • Maintain a clean and organized work environment, including dining areas, kitchen and restrooms. Follow all health and safety regulations to ensure food safety and cleanliness
  • Prepare food and beverages according to Whataburger’s recipes and standards, ensuring quality and presentation are maintained
  • Work effectively with fellow team members to ensure smooth operations during busy periods. Communicate openly and assist others as needed

UX Design/Partnership-intern

CAST Tech High School
10.2018 - 07.2019
  • Implemented Spanish bilingual skills when assisting the front office team with parent inquiries and interactions.
  • Provided campus and program tours for 500+ visiting industry and education professionals.
  • Provided campus and program tours for 500+ visiting parents and potential students.
  • Trained new team members for UX research and collaborative projects.
  • Used a variety of on-line software and tools to complete UX design projects.

Education

High School Diploma -

CAST Tech High School
01.2021

Skills

  • Adaptability
  • Multi-tasking
  • Excellent customer service
  • Spanish
  • Leadership
  • Time Management
  • Positive attitude
  • Teamwork and collaboration
  • Clear communication

Timeline

Certified Trainer

Whataburger
08.2024 - Current

Team Member

Whataburger
09.2022 - Current

UX Design/Partnership-intern

CAST Tech High School
10.2018 - 07.2019

High School Diploma -

CAST Tech High School

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