Martin Chang
Long Beach,CA
Summary
Graduated Monterey Peninsula College with Associate in Science for Transfer with high honors. Current undergraduate student at California State University, Long Beach. Worked in customer service at Chipotle Mexican Grill. Well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
1
1
year of professional experience
Work History
Certified Trainer
Chipotle
10.2021 - 08.2022
- Mentorship and Training: Mentored new hires, enhanced trainee retention through personalized coaching, monitored participant workflow, provided coaching and mentoring to employees.
- Customer Service: Improved customer satisfaction with friendly service, addressed concerns promptly and professionally.
- Teamwork and Productivity: Enhanced team productivity with a clean workspace, ensured accurate order fulfillment, maintained high-quality food prep standards, promoted positive work environment through communication.
- Safety and Inventory: Strengthened workplace safety by identifying hazards, supported inventory management with accurate tracking, ensured proper food storage protocols.
- Financial Tasks: Assisted with cash handling, drawer reconciliation, and end-of-day deposits.
- Restaurant Operations: Took orders, prepared meals, collected payments, operated cash register, provided excellent customer service.
Education
Bachelor of Science - Management Information Systems
California State University - Long Beach
Long Beach, CA12.2025
Associate of Science - Business Administration And Management
Monterey Peninsula College
Monterey, CA05.2023
Skills
- Active Listening
- Training and Coaching
- Adaptability
- Inventory Restocking
- Customer Service
- Store Opening and Closing
- Cash Handling
- Valid Driver's License
Timeline
Certified Trainer
Chipotle
10.2021 - 08.2022
Bachelor of Science - Management Information Systems
California State University - Long Beach
Associate of Science - Business Administration And Management
Monterey Peninsula College