Jesus Tovar
Summary
Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction. Certified Hairstylist with extensive customer service background successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction. Results-focused cosmetologist dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
22
22
years of professional experience
1
1
Language
Work History
Cosmetologist
Shear Cuts
07.2001 - Current
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Recorded notes for future reference about customer preferences and services delivered.
- Assessed customer hair texture, treatment history, and desired outcome to determine services required.
Education
Cosmetologist - Cosmetology
Fremont Beauty College
09.2001
High School Diploma -
Newark Memorial High School
Newark, CA06.2001
Skills
- Familiarity with Hair Relaxers
- Surface Work
- Social Skills
- Sales and Marketing
- Sanitize Tools
- Customer Preferences
- Recording Options
- Hair Conditioning and Styling
- Special Requirements
- Intake Forms
- Product Knowledge
- Client Consultations
- Beauty Tool Sanitization
- Hair Extensions
- Payment Processing Expertise
- Chemical Applications
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- Cosmetologist License - 2001-present date
- Licensed Hairstylist - 2001-present date
Quote
I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage
Timeline
Cosmetologist
Shear Cuts
07.2001 - Current
Cosmetologist - Cosmetology
Fremont Beauty College
High School Diploma -
Newark Memorial High School
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