JESUS VILLANUEVA
Miami,FL
Summary
Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enchance the organizational brand.
Overview
14
14
years of professional experience
Work History
Aromas Del Peru
Server
Miami, FL
02.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Mashka Peru
Owner-Operator
Miami, FL
11.2022 - Current
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Put together realistics budgets based upon costs and fees for successfully operating business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Peruvian food preparation.
- Consulted with customers to assess needs and propose optimal solutions.
Merkado 31
Server - Manager
Miami, FL
01.2018 - 09.2022
- Led team of servers to consistently meet customer service and sales targets.
- Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction.
Pullman Hotel
Bartender
Lima - Peru
08.2014 - 04.2017
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Westin Hotel
Bartender
Lima - Peru
04.2012 - 07.2014
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Education
Bachelor of Science -
University San Martin De Porres
Lima-Peru12-2008
Skills
- Brand Loyalty
- Anticipating Problems
- Restaurant Operation
- Customer Engagement
- Customer Experience
- Table Preparation
- Guest Satisfaction
- Teamwork and Collaboration
- Calm and Pleasant Demeanor
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Aromas Del Peru
Server
02.2024 - Current
Mashka Peru
Owner-Operator
11.2022 - Current
Merkado 31
Server - Manager
01.2018 - 09.2022
Pullman Hotel
Bartender
08.2014 - 04.2017
Westin Hotel
Bartender
04.2012 - 07.2014
Bachelor of Science -
University San Martin De Porres