Jesyka San Martin
Underwood Family Farms
Thousand Oaks,USA
1
Certificate
18
Years of experience
Enthusiastic professional with a positive attitude and strong background in organization and multitasking. Known for adaptability and reliability in meeting changing needs. Consistently develops and implements effective programs that enhance productivity.
Work History
Inventory Supervisor
3 Years 8 Months- Negotiate with suppliers to secure competitive prices and ensure a consistent supply of fresh produce.
- Representing the company for filming events on and off site. Helping to setup, organize the filming crews. Toyota Commercials, Fashion Brand Photoshoots, Kardashians, Sesame Street.
- Oversee all ordering of store front products, receiving product and organizing. Orders ranging from $8,000-$60,000.
- On-site emergency responder trusted by management and peers to lead critical incident procedures, including farm accidents, fires, and medical emergencies.
- Manage inventory levels to minimize waste and loss, conducting regular audits to ensure accuracy and freshness.
- Coordinate with the store management and other departments on cross-merchandising opportunities and store-wide initiatives to enhance overall shopping experience.
- Train and supervise produce department staff, assigning tasks, and evaluating performance to ensure efficient operations and high levels of customer service.
- Address customer inquiries, orders and complaints, providing exceptional service and resolving issues to maintain customer satisfaction.
- Develop and implement promotional strategies and events to increase produce sales and highlight seasonal or specialty items.
- Implement attractive produce displays to enhance product visibility and appeal, following company guidelines and seasonal themes. Stocking of fresh produce, ensuring quality standards are met and products are available for customers.
Executive Pastry Chef
5 Years 1 Month- Implementing systems to create longevity throughout the company.
- Being creative and innovative with restaurant/cafe design.
- Managing social media events team members and producing product for Oscars, Netflix, KTLA, Good Morning America, The Muppets, Buzzfeed.
- Scheduling influencers through social media for events and advertising with Danny Trejo at bakery location.
- Following trends to post while managing Instagram and Merchandise. Growing our following.
- Setting up POS system, creating menu buttons, costing, naming menu items.
- Developing breakfast burrito/breakfast donut menu items, training the team and launching.
- Inventing soft serve donut cone and popped donut. Costing/recipe development/ training and launching.
- Creating coffee drink menu and coffee drink training program.
- Growing the menu in a new direction.
- Setting prices, costing to meet competitors.
- Developing the department and using resources to open chain bakeries.
- Gaining clients for large catering The Oscars, Netflix, Buzzfeed, FOX, Nike, KTLA, The Rams, Coachella, Stagecoach, weddings etc.
- Leading Trejo's donuts to winning Best Donuts in LA by LA Weekly.
- Ensuring compliance with all local, state and federal laws involving food, sanitation, labor, and company policies.
Head Baker/ Senior field trainer
4 Years 5 Months- Ensure financial controls and fiscal performance for the culinary department, are met consistent with stated forecast goals and objectives.
- Highly detailed decorating, piping, line work with royal icing, buttercream.
- Purchasing, receiving and storing of food items.
- Meet and/or exceed the local and federal food handling standards to ensure that the kitchen and the food storage areas are compliant.
- Conduct random physical inventory inspections in conjunction with required monthly inventories to identify waste.
- Maintain adequate inventory levels of products to minimize bakery food product outages.
- Manage/Attend and direct vendor activities with our food and paper suppliers.
- Recruit, select, train, retrain and cross train qualified team members.
- Identify, investigate and assess issues as they arise in the business.
- Reconcile previous performance and address improvement plans.
- Ensure proper safety procedures are being followed.
- Managed iCIMS software. Issued phone screening, interviews, stages, hiring paperwork and decided on accurate wages for job knowledge.
- Understands financial allowance based off five-week trend of bakery sales. Capable of remaining objective and fact based during emotional discussions requiring high profile decisions.
- Demonstrates high ethical standards and personal integrity to build credibility with the Senior Leadership Team and other members of the management team.
- Motivates, rewards and recognizes team members.
- Capable of making complex business decisions exhibiting a high sense of urgency.
Pastry Cook
1 Year 9 Months- A.M. Production baked and assembled dessert items such as genoise, sponge cakes, brioche, puff pastry, choux, custards, and cookies.
- Crafted complementing garnishes - tuile, sugar, chocolate, and meringue.
- Produced various flavored caramel and chocolate sauces, coulis, and fruit confit.
- Prepared Sorbet and Ice cream bases for P.M. production.
- Colored food products using petal dust and cocoa paint.
- Tiered, masked, and decorated cakes with various layers.
- Stored wrapped and dated Cheese and all products carefully.
- Managed to maintain a clean efficient Lunch and Dinner service station for a very high-volume Restaurant.
- Became the trainer for on coming team members.
- P.M. Production included close attention to detail in measurements, recipes, as well as specialty ordered cakes, large quantity banquets, and Dinner service assistance.
Customer Service Manager/ Cake Decorator
7 Months- In a short term I quickly mastered new computer software.
- Hand crafted decorations and applied them.
- Perfected the Bakery's specific frosting technique.
- Processed phone, fax, and Internet orders.
- Managed shipping and receiving of retail items.
- Responsible for efficiently opening/closing bakery unaided.
Dessert first
14 Years 10 Months- Delivered presentation for Project Open Hand on August 14, 2011.
- Facilitated representation of Boulevard in community engagements and events.
Sugar Rush
- Representing Boulevard November 11, 2010
Opening Coordinator/Manager
- Opened bakery location in Woodland Hills, Ca SusieCakes
Lead Trainer for Second Bakery Outside California
9 Years 8 MonthsStudent
1 Year 8 MonthsPastry Assistant
8 Months- Representing Boulevard May 2010 & 2011
Trainer/organizer
Education
Associates of Occupational Studies - Pastry Arts
Skills
Experienced in Microsoft Office applications
Experienced in Excel functions
Skilled in client relationship
Project and program management
Teamwork and collaboration
Task prioritization
Problem-solving
Time management
Goal setting
Attention to detail
Multitasking
Verbal and written communication
Data entry
Excellent communication
Effective communication
Adaptability and flexibility
Certification
- CPR June 2024
- Manager ServSafe September 2024
- Manager Sexual Harassment October 2023
Timeline
Inventory Supervisor
Underwood Family Farms
10.2022 - CurrentRead More
Executive Pastry Chef
Danny Trejo Corp.
03.2017 - 04.2022Read More
Lead Trainer for Second Bakery Outside California
Susiecakes Bakery
10.2016 - 2016Read More
Trainer/organizer
SusieCakes
06.2016 - 06.2016Read More
Opening Coordinator/Manager
SusieCakes
09.2015 Read More
Head Baker/ Senior field trainer
SusieCakes
10.2012 - 03.2017Read More
Dessert first
Boulevard
08.2011 - 2011Read More
Sugar Rush
Boulevard
11.2010 Read More
Pastry Assistant
Meals on Wheels
05.2010 - 01.2011Read More
Pastry Cook
BOULEVARD
04.2010 - 01.2012Read More
Student
Le Cordon Bleu Baking Club
04.2009 - 12.2010Read More
Customer Service Manager/ Cake Decorator
www.nothingbundtcakes.com
09.2008 - 04.2009Read More
Le Cordon Bleu College of Culinary Arts
Associates of Occupational Studies from Pastry Arts
Read More