Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jetana Covington

Las Vegas,NV

Summary

Proven track record in maintaining pristine environments and enhancing customer satisfaction, demonstrated during my tenure at Instawork. Adept at cleaning and sanitizing, I excel in working independently and fostering positive interactions, contributing to a respectful and efficient workplace. Skilled in customer service, I consistently exceed expectations, achieving significant improvements in client loyalty.

Overview

5
5
years of professional experience

Work History

Custodian

Instawork
07.2022 - Current
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.

All Kinds of Duties

People Ready
01.2019 - 06.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Bathroom Attendant and Casino Floor Room

The Service Companies
03.2024 - 04.2024
  • Contributed to the overall atmosphere of the venue by providing courteous and respectful interactions with all patrons.
  • Improved bathroom efficiency by promptly addressing maintenance issues and coordinating with custodial staff.
  • Fostered a positive work culture among team members by displaying strong communication skills and willingness to support others when needed.
  • Implemented proactive measures to prevent bathroom vandalism and misuse by closely monitoring facilities during peak hours.

Customer Service Cashier

711
06.2021 - 07.2023
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.

Education

GED -

Morningside High School
Inglewood, CA
01.1996

Skills

  • Cleaning and sanitizing
  • Work independently
  • Responsible and Dependable
  • Customer service

Timeline

Bathroom Attendant and Casino Floor Room

The Service Companies
03.2024 - 04.2024

Custodian

Instawork
07.2022 - Current

Customer Service Cashier

711
06.2021 - 07.2023

All Kinds of Duties

People Ready
01.2019 - 06.2024

GED -

Morningside High School
Jetana Covington