Jetedia Kaetterhenry
Port Angeles,WA
Summary
Dynamic professional with extensive experience in hospitality and customer service, notably as Head Chef at 7 Cedars Resort. Proven track record in inventory management and employee training, enhancing team collaboration and operational efficiency. Recognized for problem-solving skills and maintaining high standards of cleanliness and safety in fast-paced environments.
Overview
25
25
years of professional experience
Work History
Custodian
Jamestown Skallam Trice
Sequim, WA
04.2023 - Current
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Moved furniture for cleaning and set up for special events.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Sales Merchandiser
Dairy Fresh Farms
Port Angeles, WA
10.2021 - 04.2023
- Maximized shelf space utilization by optimizing product displays, leading to increased product visibility.
- Increased sales by establishing strong relationships with clients and understanding their needs.
- Provided excellent customer service by addressing inquiries promptly, resulting in repeat business and positive feedback from clients.
- Analyzed sales data to identify opportunities for growth, implementing targeted action plans that drove increased performance.
- Conducted regular store visits to ensure proper execution of merchandising strategies, maintaining a professional store appearance.
- Maintained detailed records of customer interactions and preferences, enabling the company to refine its marketing strategies and better cater to client needs over time.
- Improved inventory management through accurate forecasting and ordering, reducing stock-outs and overstocks.
- Implemented effective loss prevention measures to minimize shrinkage and protect company assets.
Head Chef
7 Cedars Resort
Sequim, WA
04.2000 - 09.2021
- Placed orders to restock items before supplies ran out.
- Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Developed strong vendor relationships to secure fresh, quality ingredients at competitive prices while supporting local businesses whenever possible.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Hired, managed, and trained kitchen staff.
- Created recipes and prepared advanced dishes.
- Maintained well-organized mise en place to keep work consistent.
- Maintained strict adherence to health department regulations by enforcing proper food handling practices throughout the kitchen area.
- Led staff meetings to discuss upcoming events, address concerns or challenges, and reinforce company values as well as expectations within the workplace environment.
- Implemented new recipes and modern cooking techniques to continuously improve the menu offerings and overall dining experience for guests.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Assisted in successful menu launches by conducting thorough tastings with key stakeholders to gather feedback for final adjustments before rollout.
- Cultivated dynamic and supportive kitchen environment, fostering teamwork and effective communication among staff.
- Orchestrated catering services for high-profile events, enhancing establishment's reputation for quality and versatility.
- Negotiated with vendors for better pricing, improving profit margins without compromising on ingredient quality.
Education
Diploma - General Studies
Squim High School
Sequim, WA06.1996
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and dependable
- Customer service
- Problem-solving
- Time management
- Team collaboration
- Work prioritization
- Physical stamina
- Employee training
- Inventory management
- Basic repairs
- Crew supervision
- Emergency response
- Supply management
- Multitasking and organization
Timeline
Custodian
Jamestown Skallam Trice
04.2023 - Current
Sales Merchandiser
Dairy Fresh Farms
10.2021 - 04.2023
Head Chef
7 Cedars Resort
04.2000 - 09.2021
Diploma - General Studies
Squim High School