Jethro Lacking
Chicago,IL
Summary
Dynamic leader with expertise in management, strategic planning, and conflict resolution. Proven ability to mentor teams and foster collaboration, driving community engagement and service delivery.
Overview
23
23
years of professional experience
Work History
Leader / Mentor
Holy Temple Cathedral
Harvey, IL
01.2014 - Current
- Led community outreach programs, enhancing engagement and participation among congregation members.
- Developed strategic initiatives to promote spiritual growth and educational opportunities within the community.
- Mentored volunteer teams, fostering collaboration and improving service delivery across church activities.
- Coordinated events that strengthened community relationships and increased awareness of church services.
- Mentor youth and young adults in leadership and career readiness.
- Provide guidance with employment, personal development, and goal setting.
Valet Parking Attendant
Vision Car Service
Chicago, IL
07.2012 - 03.2014
- Provided exceptional customer service while greeting and assisting guests upon arrival.
- Managed vehicle parking efficiently in accordance with company policies and procedures.
- Ensured safety of parked vehicles through diligent monitoring and secure handling techniques.
- Coordinated with team members to streamline parking operations during peak hours.
- Safely park and retrieve customer vehicles
- Inspect vehicles and document any existing damage
- Maintain key control and parking records
- Follow all safety procedures while operating customer vehicles
Used Car Sales Manager
Shep Auto Sales
Chicago, IL
02.2005 - 11.2013
- Led a team of sales associates to enhance customer engagement and drive vehicle sales.
- Developed and implemented strategic marketing initiatives to boost used car inventory turnover.
- Analyzed market trends to adjust pricing strategies and improve competitive positioning.
- Hired, trained, supervised and mentored new sales staff, fostering a culture of excellence in customer service.
- Managed daily operations of the used vehicle sales department.
- Built strong customer relationships that increased sales and customer satisfaction.
Used Car Sales Associate
Quarter Horse Motors
Chicago, IL
01.2004 - 01.2005
- Facilitated customer interactions to identify vehicle needs and preferences.
- Developed comprehensive knowledge of inventory and product features.
- Conducted vehicle demonstrations, emphasizing key selling points to prospective buyers.
- Negotiated sales terms, ensuring customer satisfaction while maximizing dealership profitability.
- Collaborated with finance team to streamline loan approval processes for customers.
- Educated customers on warranty options, guiding them towards informed decisions that best suited their needs.
Education
GED -
Michigan Department of Education
Milan, MI05-2015
Skills
- Management/Leadership
- Relationship building
- Conflict resolution
- Strategic planning
- Motivating teams
- Training and mentoring
- Inventory control
- Time Management
- Sales and Negotiation
- Customer Service
Timeline
Leader / Mentor
Holy Temple Cathedral
01.2014 - Current
Valet Parking Attendant
Vision Car Service
07.2012 - 03.2014
Used Car Sales Manager
Shep Auto Sales
02.2005 - 11.2013
Used Car Sales Associate
Quarter Horse Motors
01.2004 - 01.2005
GED -
Michigan Department of Education