Jetson Reagan
LA GRANGE,IL
Summary
My objective is to make a meaningful impact within a forward-thinking organization. With a focus on Sports and Recreational Management, I aim to drive growth, innovation, and success while continuously expanding my knowledge and expertise. I am dedicated to contributing my talents to a dynamic team and achieving personal and organizational objectives
Overview
2
2
years of professional experience
1
1
Certification
Work History
Fieldhouse Event Coordinator
Spectra Venue Management
Iowa City, IA
10.2024 - Current
- Developed and coordinated event logistics, ensuring smooth communication between staff, clients, and patrons for efficient event execution.
- Provided exemplary customer service, addressing and resolving patron concerns during events in a professional and timely manner.
- Supported billing preparation, event scheduling, and client relationship-building activities.
- Monitored key event areas during ingress and egress to ensure crowd safety and minimize incidents.
Guest Services Event Staff
Xtream Arena & GreenState Family Fieldhouse
Coralville, IA
09.2024 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated with a variety of colleagues to achieve objectives and resolve product/service-related matters.
- Assisted with customer requests and answered questions to improve satisfaction.
Catering Staff Member
Bread Garden Market
Iowa City, IA
09.2024 - Current
- Assisted the catering manager with setting up the event space and ensuring all necessary items were present.
- Served beverages, appetizers, entrees, salads, and desserts. to guests during the event as needed.
- Maintained cleanliness of the buffet area before, during, and after each meal service period.
- Assisted with loading, and unloading delivery trucks before, and after events as needed.
NASACR Practicum Course, University of Iowa
University of Iowa
Iowa City, IA
06.2024 - 07.2024
- Participated in an experiential learning course that worked with NASCAR executives to develop promotional campaign recommendations for increasing attendance and TV viewership of the NASCAR Iowa Corn 350 race by the Gen Z age group.
- Gathered data for market research projects and analyzed findings to make recommendations.
- Collaborated with team members to create a comprehensive social media strategy.
Busser
Blackberry Market
Lagrange, IL
06.2022 - 08.2023
- I served as a busser and food runner at Blackberry Market. I collaborated closely with my colleagues,maintaining seamless teamwork, and maintained consistent customer engagement to ensure their optimal satisfaction
- Assisted servers with stocking supplies, setting up for service, and cleaning duties.
- Maintained cleanliness of restaurant dining area throughout shift.
Event Staff Member
Fulton Street Collective
Chicago, IL
05.2023 - 07.2023
- I assisted the event space in Fulton Street Collective, helping with organization, customer satisfaction, and cleaning. Making sure events went smoothly and were safe
- Assisted in setting up and breaking down the event space.
- Maintained a clean environment by removing trash and debris from around the event area.
Education
High School Diploma -
Lyons Township High School
Western Springs, IL05-2021
Bachelor of Arts - Sports and Recreation Management
University of Iowa
Iowa City, IASkills
- Research
- Microsoft Office
- Decision-Making
- Excellent Communication
- Planning
- Multitasking
- Leadership
- Organizational Skills
- Collaboration
Certification
- Certificate in Event Management at the University of Iowa
- Concentration in Entrepreneurship at the University of Iowa
Timeline
Fieldhouse Event Coordinator
Spectra Venue Management
10.2024 - Current
Guest Services Event Staff
Xtream Arena & GreenState Family Fieldhouse
09.2024 - Current
Catering Staff Member
Bread Garden Market
09.2024 - Current
NASACR Practicum Course, University of Iowa
University of Iowa
06.2024 - 07.2024
Event Staff Member
Fulton Street Collective
05.2023 - 07.2023
Busser
Blackberry Market
06.2022 - 08.2023
- Certificate in Event Management at the University of Iowa
- Concentration in Entrepreneurship at the University of Iowa
High School Diploma -
Lyons Township High School
Bachelor of Arts - Sports and Recreation Management
University of Iowa
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