Jett Stephenson
Tybee Island,GA
Summary
Proven server with a track record of enhancing customer satisfaction at Carriage House through exceptional customer service and strong multi-tasking skills. Excelled in team collaboration and efficiently managed cash transactions, contributing to seamless dining experiences. Skilled in order accuracy and handling complaints, consistently delivering attentive service to meet and exceed guest expectations.
Overview
2
2
years of professional experience
Work History
Waitress
Elias Cole
01.2024 - 06.2024
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering good service.
- Maintained a clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
Waitress
Carriage House
03.2023 - 12.2023
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Server
Firehouse Bagels
03.2022 - 04.2023
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
High Point Regional High School
Sussex, NJ06.2024
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Order Taking
- Cash Handling
- Handling Complaints
- Food Running
- Table Setting
- Order Accuracy
- Menu Memorization
- Table Bussing
- Allergy awareness
- Upselling
Timeline
Waitress
Elias Cole
01.2024 - 06.2024
Waitress
Carriage House
03.2023 - 12.2023
Server
Firehouse Bagels
03.2022 - 04.2023
High School Diploma -
High Point Regional High School