Overview
Work History
Education
Skills
Timeline
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Jettie Myers

Tacoma,Washington

Overview

10
10
years of professional experience

Work History

Bail Coordinator

Aladdin Bail Bonds
03.2024 - Current
  • Maintained updated records for all incoming packages held at the facility for pickup or re-delivery, minimizing lost or misplaced items.
  • Streamlined mail processing by implementing efficient sorting and distribution techniques.
  • Developed comprehensive knowledge of domestic and international shipping requirements, ensuring seamless mailing experiences for customers worldwide.
  • Maintained a clean and organized work environment, promoting efficiency in daily tasks and procedures.
  • Filed paperwork and paid bonds to court, providing prompt jail release for defendants.
  • Conducted thorough background checks to accurately assess risk factors and determine appropriate bond amounts for clients.
  • Collaborated with law enforcement agencies to ensure prompt release of clients from custody.
  • Processed payments from defendants to secure bonds.
  • Built strong relationships with key industry stakeholders, including attorneys, court personnel, and surety companies.
  • Negotiated favorable terms with surety companies to secure competitive rates for clients'' bonds.
  • Located, apprehended and returned suspects to court or jail after missed court appearances.
  • Attended court to confirm attendance of each defendant at scheduled times.
  • Maintained a high success rate in securing bonds for clients with diverse backgrounds and needs.
  • Streamlined the bail bond application process for faster client turnaround times.
  • Mentored junior agents on best practices within the industry, contributing to a cohesive team environment focused on delivering superior service to our clientele.
  • Developed personalized payment plans for clients based on their financial capabilities, resulting in higher completion rates.
  • Maintained detailed records of all transactions, ensuring complete transparency and accountability within our organization.
  • Assisted clients in navigating the complex legal system during their time of need, offering guidance and support throughout the process.
  • Utilized advanced skip tracing techniques to locate individuals who failed to meet their obligations under the terms of their bonds, minimizing losses incurred by our agency.
  • Increased client satisfaction by providing timely and efficient bail bond services.
  • Developed and implemented successful marketing strategies to attract new clients within the highly competitive bail bond industry.
  • Assessed defendants' background and to repay bail bonds.
  • Participated in ongoing professional development opportunities to stay current with industry trends and changes in legislation affecting our operations.
  • Leveraged strong negotiation skills to secure favorable settlements on forfeited bonds, minimizing financial impact to our agency.
  • Provided exceptional customer service to both new and returning clients, fostering long-term relationships within the community.
  • Improved office efficiency by implementing new technologies and software solutions specifically designed for bail bond agencies.
  • Ensured compliance with all state regulations and licensing requirements for bail bond agents.
  • Managed a diverse caseload while consistently meeting or exceeding performance metrics and client satisfaction goals.
  • Educated clients on their rights and responsibilities as part of the bail bond agreement, promoting a better understanding of the process.
  • Maintained equipment and facilities in optimal condition to support optimal launch and recovery operations.
  • Upheld strict safety standards and achieved challenging schedule targets with smooth oversight of daily launches and landings.
  • Collaborated with maintenance staff to repair equipment and maintain performance levels without sacrificing operational efficiency.
  • Signaled pilots manually to correct movements and prevent accidents.
  • Set up and adjusted visual aids to help pilots make safe landings.
  • Reviewed landing and takeoff devices to assess and meet repair needs.
  • Located people failing to appear in court.
  • Negotiated with customers to assist with setting up payment plans satisfying needs of both parties.
  • Updated database and kept accurate records.
  • Answered all customer inquiries.
  • Reviewed Number accounts per day that were behind on payment to decide appropriate action.
  • Built and established relationships with clientele to improve future business opportunities.
  • Developed and maintained database of financial records for clients.
  • Conducted financial modeling and analysis to identify and assess risks in business operations.
  • Created and implemented innovative financial strategies to increase profitability.
  • Delivered guidance on financial regulations and requirements.
  • Monitored current economic trends and adjusted financial strategies accordingly.
  • Analyzed financial trends and provided detailed financial reports to management.
  • Developed financial strategies to optimize use of capital and resources.
  • Generated financial projections and forecasts for short- and long-term.

Account Manager

Labor Max
03.2018 - 03.2024
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Verified payroll, vacation and sick time hours to support accounting processes.
  • Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
  • Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
  • Worked closely with other departments within the organization to address workforce planning needs effectively.
  • Developed and facilitated new-hire orientations.
  • Facilitated smooth employee transitions with comprehensive onboarding program.
  • Conducted comprehensive interviews, assessing candidate skills and cultural fit for successful placements.
  • Supported HR functions such as benefits administration and employee relations, enhancing overall organizational efficiency.
  • Developed strong relationships with clients, leading to repeat business and long-term partnerships.
  • Managed a database of qualified candidates, ensuring accuracy and up-to-date information to expedite the hiring process.
  • Assisted with personnel records management to support recordkeeping accuracy.
  • Collaborated with hiring managers to understand specific position requirements and develop tailored recruitment strategies.
  • Played an instrumental role in reducing employee turnover rates by identifying and addressing common pain points in the hiring process.
  • Collaborated with manager to determine department's short and long-term hiring needs.
  • Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
  • Improved candidate experience by providing timely feedback and maintaining open lines of communication throughout the interview process.
  • Coordinated background checks, reference evaluations, and drug screenings as part of due diligence for successful placements.
  • Interviewed, hired, and mentored over Number new personnel and oversaw all staffing operations.
  • Reduced time-to-fill metrics by implementing efficient sourcing methods, including social media outreach and job board postings.
  • Conducted reference checks and screening of potential candidates to support onboarding process.
  • Coordinated job postings and advertisements for maximum exposure and response rate.
  • Crafted detailed job descriptions and job postings, obtaining necessary information from hiring managers.

Sandwich Artist / Manager

Subway
04.2015 - 01.2017
  • A Sandwich Artist greets and serves guests, prepares food, maintains food safety and sanitation standards, and handles or processes light paperwork
  • Exceptional customer service is a major component of this position
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.

Education

GED -

Hayward adult school
Hayward, California

Skills

  • Mail processing
  • Record keeping
  • Payment processing
  • Shipping compliance
  • Time management
  • Negotiation skills
  • Team collaboration
  • Background checks
  • Problem solving
  • Organization skills
  • Marketing strategies
  • Workplace cleanliness
  • Mail sorting
  • Supply ordering
  • Deadline adherence
  • Problem-solving skills

Timeline

Bail Coordinator

Aladdin Bail Bonds
03.2024 - Current

Account Manager

Labor Max
03.2018 - 03.2024

Sandwich Artist / Manager

Subway
04.2015 - 01.2017

GED -

Hayward adult school
Jettie Myers