Jeven Sachtjen
Waukesha,WI
Summary
Dynamic Route Service Supervisor with a proven track record at UniFirst, excelling in customer relationship management and training. Expert in service delivery coordination and inventory management, I effectively resolved customer issues, enhancing satisfaction and loyalty. Committed to optimizing routes and fostering strong client relationships, driving operational success.
Overview
5
5
years of professional experience
Work History
Route Service Supervisor
UniFirst
Menomonee Falls, Wisconsin
06.2025 - Current
- Managed daily route operations, ensuring timely uniform and service delivery.
- Oversaw inventory management for uniforms and supplies, maintaining optimal stock levels on delivery routes.
- Trained and mentored new service representatives in company procedures.
- Coordinated customer service efforts to resolve issues promptly and effectively.
- Facilitated communication between customers and service teams, enhancing problem resolution efficiency.
Route Service Representative
UniFirst
Wisconsin Rapids, USA
01.2023 - 06.2025
- Served route by delivering to multiple customers daily, including small businesses and major corporate locations, enhancing customer satisfaction.
- Operated truck along designated delivery route daily, ensuring timely deliveries to customers.
- Built and fostered strong relationships with existing customers to support loyalty and retention.
- Combine customer service and sales skills to naturally grow your route and your earning potential.
Delivery Specialist
Lebakkens Rent-to-Own
Stevens Point, USA
06.2021 - 06.2022
- Delivered packages and goods to customers in a timely and efficient manner
- Addressed customer inquiries and concerns regarding deliveries, enhancing customer satisfaction
- Resolved customer issues effectively
- Maintained accurate delivery records and completed all necessary documentation, ensuring compliance and accountability
Skills
- Route optimization,Logistics coordination
- Route mapping, Inventory management
- Vehicle maintenance, Service coordination
- Employee training, Client relations
- Effective communication
Accomplishments
- Unifirst RSR/RSS 3x Employee of the Month
Timeline
Route Service Supervisor
UniFirst
06.2025 - Current
Route Service Representative
UniFirst
01.2023 - 06.2025
Delivery Specialist
Lebakkens Rent-to-Own
06.2021 - 06.2022