Jevon Hill
Morrow,GA
Summary
Accomplished Merchandiser Team Lead at Sam's Club, adept in fostering innovation and collaboration while streamlining workflow for enhanced efficiency. Demonstrated expertise in stock replenishment and exceptional customer service, achieving significant improvements in store appearance and team performance. Skilled in multitasking and problem-solving, ensuring optimal product availability and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Merchandiser Team Lead
Sam's Club
11.2022 - Current
- Answered customer questions regarding store merchandise, department information, and pricing.
- Streamlined workflow by organizing and delegating tasks among team members.
- Maintained open communication channels within the team, fostering a positive work culture that encouraged innovation and collaboration.
- Conducted regular store audits to identify areas of improvement in merchandising execution and overall store appearance.
- Evaluated team member performance and provided constructive feedback for continuous improvement.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Provided clerks with information to print on price tags such as price, mark-ups or mark-downs or style number.
Merchandiser
Sam's Club
08.2019 - 05.2020
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Verified products appeared at correct locations in proper quantities.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Customized store layouts to maximize foot traffic and product exposure, enhancing sales potential.
Forklift Merchandiser
Sam's Club
05.2020 - 11.2022
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Made frequent drops on the door for overall stock and development through out the store.
Produce Associate
Sams Club
07.2017 - 08.2019
- Stocked fruits and vegetables and removed old or poor quality products.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
- Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Assisted with weekly inventory counts.
- Pleasantly greeted customers and provided prompt and courteous service.
- Blocked produce and culled damaged or spoiled pieces.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
Cart Attendant
Sam's Club
03.2012 - 07.2017
- Cleared parking lot of litter and foreign debris.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
- Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
- Patrolled car park for unattended and loose shopping carts, preventing damage to patron vehicles.
- Removed broken and unserviceable carts from inventory for repair.
- Improved customer satisfaction by efficiently collecting and organizing shopping carts in a timely manner.
Education
Bachelor Of Computer Science - Computer And Information Sciences
South Georgia State College
Douglas, GABachelor Of Aviation - Aviation
Atlanta Technical College
Atlanta, GASkills
- Reliable and punctual
- Friendly and outgoing
- Stock rotation
- Maintaining stock levels
- Stock replenishment
- Active listener
- Pricing and signage updates
- Product inventory counts
- Window displays
- Stock control
- Time management
- Multitasking
- Customer service
- Product knowledge
- Adaptability and flexibility
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
Timeline
Merchandiser Team Lead
Sam's Club
11.2022 - Current
Forklift Merchandiser
Sam's Club
05.2020 - 11.2022
Merchandiser
Sam's Club
08.2019 - 05.2020
Produce Associate
Sams Club
07.2017 - 08.2019
Cart Attendant
Sam's Club
03.2012 - 07.2017
Bachelor Of Computer Science - Computer And Information Sciences
South Georgia State College
Bachelor Of Aviation - Aviation
Atlanta Technical College