Detail-oriented professional skilled in customer service, payment processing, and data accuracy. Proven ability to manage client interactions effectively, ensuring satisfaction and smooth operations.
Overview
9
9
years of professional experience
Work History
CSP-Receptionist
H@R Block
Henderson, NV
12.2024 - 04.2026
Managed incoming calls and scheduled appointments.
Greeted and assist clients.
Scheduled and confirmed appointments.
Handled customer inquiries and complaints.
Processed customer payments using POS system.
Processed client documents and ensured confidentiality of sensitive information.
Packer
Amazon
Etna, OH
06.2019 - 11.2024
Packaged and labeled products for shipment.
Inspected incoming materials for quality and accuracy.
Maintained clean and organized work areas.
Followed safety policies, procedures and guidelines.
Worked additional hours and shifts during peak periods.
Medical Repository Coding Indexer
TDEC-BWC
Columbus, OH
04.2017 - 04.2017
Indexed medical documents accurately.
Conducted quality data index to maintain accuracy.
Abstracted relevant information from medical documentation.
Code all types of medical injuries on form reports.