Rosa Medina
Clovis
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Receptionist Administrator
Our Lady Of Guadalupe Parish
Clovis
2025.05 - Current
- Greeted and assisted visitors, ensuring a welcoming environment for congregation members.
- Managed phone inquiries, providing accurate information and directing calls to appropriate staff.
- Maintained organized reception area, promoting efficiency in daily operations and visitor flow.
- Assisted with administrative tasks, including filing and data entry, supporting overall office functions.
- Handled incoming calls and directed inquiries to appropriate staff.
- Screened and responded to emails, messages and other correspondence, freeing up senior management.
Associate Manager
Sonic Drive In
Clovis
2022.02 - Current
- Oversaw daily operations to ensure optimal service delivery and customer satisfaction.
- Trained and mentored team members on operational procedures and safety compliance.
- Streamlined inventory management processes to reduce waste and improve efficiency.
- Implemented quality control measures to enhance food safety standards across the location.
- Managed cash handling processes and ensured accurate financial reporting at close of shift.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Resolved customer complaints promptly and professionally.
Direct Support Professional
ENMRSH
Clovis
2026.01 - 2026.04
- Assisted individuals with developmental disabilities in daily living activities to promote autonomy and improve quality of life.
- Assisted individuals with daily living activities to promote independence and enhance quality of life.
- Collaborated with multidisciplinary teams to develop and implement personalized support plans.
- Advocated for clients' needs to ensure access to essential community resources and services.
- Observed and documented behavioral changes to inform and enhance care strategies and interventions.
- Monitored client behavior and reported changes to the care team.
Education
HIGH SCHOOL DIPLOMA -
Clovis High School
Clovis, NMSkills
- Front desk support
- Appointment scheduling
- Appointment management
- Client support
- Customer relationship management
- Client documentation
- Invoice processing
- Administration and operations
- Office coordination
- Time management
- Dependability
- Willingness to Learn
Timeline
Direct Support Professional
ENMRSH
2026.01 - 2026.04
Receptionist Administrator
Our Lady Of Guadalupe Parish
2025.05 - Current
Associate Manager
Sonic Drive In
2022.02 - Current
HIGH SCHOOL DIPLOMA -
Clovis High School