Jewel Allen
Harmony,NC
Summary
Driven professional with a track record of enhancing customer satisfaction and streamlining operations at Food Lion. Excelled in using Instacart technology and managing teams to create a productive environment. Demonstrates exceptional customer service and professionalism, coupled with a strong work ethic and reliability. Achieved significant improvements in service delivery and employee engagement.
Overview
4
4
years of professional experience
Work History
Cashier/Curbside Shopper
Foodlion Grocery Store
10.2022 - Current
- Greeted customers entering store and responded promptly to their needs.
- Used instacart technology for curbside shopping.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Unpaid Intern
Gina Sloan
08.2022 - 07.2023
- Preformed and assisted in experiments to further aid in the pursuits of the company.
- Acquired valuable industry insights by shadowing experienced professionals during client meetings and presentations.
- Completed internship program with a comprehensive understanding of the company''s core values, mission, and strategy, leading to increased motivation for future career development.
Manager
Erica Goodnight
09.2020 - 08.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
North Iredell High School
Olin, NC05.2023
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Reliability and punctuality
- Professionalism
Timeline
Cashier/Curbside Shopper
Foodlion Grocery Store
10.2022 - Current
Unpaid Intern
Gina Sloan
08.2022 - 07.2023
Manager
Erica Goodnight
09.2020 - 08.2022
High School Diploma -
North Iredell High School
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