Jewel Beane-Thompson
Huisache Grill
New Braunfuels,USA
8
years of professional experience
Experienced server with a strong track record of delivering exceptional service in fast-paced restaurant environments. Light bartending experience, knowledge on wine, beer and cocktails. Adept at multitasking and ensuring a positive dining experience for guests. Skilled in handling customer inquiries and resolving issues promptly and efficiently. Light bartending experience, knowledge on wine, beer and cocktails.
Work History
Fine Dining Server
4 Months- Provided exceptional customer service, ensuring memorable dining experiences for guests.
- Coordinated with kitchen staff to ensure timely and accurate order delivery.
- Oversaw table settings and maintained cleanliness, adhering to fine dining standards.
- Managed wine pairings and beverage selections, enhancing overall dining experiences.
- Suggested wine pairings to go with specific menu items.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
Server/ Private Event Server/ Bartender
10 Months- Provided friendly service to 100+ guests daily in the dining room and private events, ensuring a memorable experience.
- Accurately took orders for up to 5 tables at once, maintaining timely service and customer satisfaction.
- Assisted in the setup and breakdown of private events for groups of up to 100, ensuring smooth service.
- Collaborated with bartenders and kitchen staff for timely service during peak hours, enhancing guest satisfaction.
- Learned how to make basic cocktails, how to pour beer, and learned the different pours of wine.
Office Manager
1 Year- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Server/Bartender
3 Months- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Implemented efficient workflow processes, improving overall bar service speed during peak hours.
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Crafted and served range of cocktails and beverages to enhance guest experience.
Barista
2 Years- Served as an enthusiastic, creative and hardworking barista at the busiest Starbucks cafe.
- Remained knowledgeable about menu items, offerings and promotions.
- Memorized over 100+ coffee, teas, and cocoa beverages and completed 150-200 customer orders each day.
Private Event Server
1 Year- Worked under the event manager and assisted in the planning of celebration and weddings.
- Learn how to create a fun atmosphere from start to finish.
- Serving up 800 people at each event.
- Carried up to 150lbs on a tray.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Adapted to diverse event types, customizing service approach for weddings, corporate functions, and social gatherings.
- Worked closely with fellow servers to coordinate efforts during busy periods, promoting teamwork and efficient service.
Host/Expo/Foodrunner
2 Years- Run expo line and prepare the food tray to be delivered to guest.
- Run food to correspond guest.
- Prepare salads, dressing, extra side for guest.
- Assist servers with tables of guests.
- Carrying multiple trays.
- Greet guest upon arrival of restaurant.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Assisted servers with food delivery during peak hours to ensure timely service for guests.
Dishwasher
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Education
High School
Skills
Problem solving skills
Customer service expertise
Office management
Memorization
Organizational skills
Teamwork
Attentive to detail
POS system operations
Detail-oriented
Menu memorization
Safe food handling
Flexible schedule
Timeline
Fine Dining Server
Huisache Grill
04.2026 - CurrentRead More
Server/ Private Event Server/ Bartender
Pecan St Brewery
07.2025 - 05.2026Read More
Server/Bartender
HSB RESORT/YHAT CLUB
06.2024 - 09.2024Read More
Office Manager
All-Star HVAC
01.2024 - 01.2025Read More
Barista
Starbucks
01.2022 - 01.2024Read More
Private Event Server
Revel
01.2022 - 01.2023Read More
Host/Expo/Foodrunner
Lestourgeons
01.2020 - 01.2022Read More
Dishwasher
Camp Champions
01.2019 - 01.2019Read More
Marble Falls Highschool
High School
Read More