Jewel Cannon
Columbus,OH
Summary
Proven performer with a background in the hospitality and service industry, notably at Chili's Restaurant, where I enhanced customer satisfaction through exceptional cooking and cleanliness. Skilled in customer service and food handling, I excel in high-pressure environments, demonstrating a keen ability to improve operational efficiency. My dedication to safety and quality has consistently elevated the customer experience.
Overview
5
5
years of professional experience
Work History
Cook
Chili's Restaurant
10.2023 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
Technician
CSC ServiceWorks
04.2023 - 02.2024
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
- Enhanced team productivity with thorough training on new technologies and procedures.
Delivery Driver
City Electric Supply Regional Group Office
01.2022 - 12.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
Forklift Operator
Ambercombie & Fitch
01.2020 - 11.2020
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
Cashier
Family Dollar
05.2019 - 11.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Diploma -
Westerville-South High School
Westerville, OH06.2021
Skills
- Customer Service
- Cooking
- Cleaning and organization
- Food handling
- Supply Restocking
- Surface cleaning
- Hospitality and service industry background
- Performance Improvement
- Effective planner
- Works Well Under Pressure
Timeline
Cook
Chili's Restaurant
10.2023 - Current
Technician
CSC ServiceWorks
04.2023 - 02.2024
Delivery Driver
City Electric Supply Regional Group Office
01.2022 - 12.2022
Forklift Operator
Ambercombie & Fitch
01.2020 - 11.2020
Cashier
Family Dollar
05.2019 - 11.2019
Diploma -
Westerville-South High School