Jewel Dixon
Somerset,KY
Summary
Energetic professional in hospitality management, known for high productivity and efficiency in task completion. Very passionate about working with others, especially children. Possess specialized skills in customer service, conflict resolution, and time management. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Charred Oak
Somerset, KY
11.2024 - Current
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Assigned patrons to suitable tables according to server rotation.
- Received and recorded patrons' dining reservations.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Informed kitchen staff of any special orders or dietary restrictions.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Informed patrons of establishment specials and promotions.
- Greeted guests and sat customers at tables or in waiting areas.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Built positive relationships with other front-of-house and kitchen staff.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
Admissions Employee
SomerSplash Waterpark
Somerset
05.2022 - 08.2024
- Greeted customers
- Dealt with diverse demographic of customers.
- Handled a money, used a register.
- Spot cleaning, organizing shelves.
Childcare Assistant
Memorial Education Center
Somerset, KY
01.2024 - 05.2024
- Student assisted during my senior year of high school.
- Worked with infants and toddlers.
- Observed and monitored the safety of all children in care.
- Provided first aid and medication as needed, adhering to health and safety protocols.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Maintained neat environment by organizing toy bins and bookshelves.
- Assisted in planning, organizing and implementing age appropriate activities to encourage learning.
- Developed positive relationships with parents and guardians to ensure their child's needs were met.
- Attended to lunch periods to help children open food packages and monitor activities
- Performed light housekeeping duties such as tidying up toys after playtime is over.
- Maintained a clean, organized classroom environment conducive to learning.
Education
Associate of Science - Political Science And Government
Somerset Community College
Somerset, KY08-2025
High School Diploma -
Pulaski County High School
Somerset, KY05-2024
Skills
- Excellent communication skills
- Multitasking and organization
- Friendly
- Active listener
- POS system
- Customer engagement
- Opening and closing procedures
- Escalation handling
- Money handling
- Time management
- Workload prioritization
Timeline
Restaurant Hostess
Charred Oak
11.2024 - Current
Childcare Assistant
Memorial Education Center
01.2024 - 05.2024
Admissions Employee
SomerSplash Waterpark
05.2022 - 08.2024
Associate of Science - Political Science And Government
Somerset Community College
High School Diploma -
Pulaski County High School