Jewel Knox
McDonough,GA
Summary
Proven leader with a track record of operational excellence and relationship building, notably at the United States Marine Corps. Expert in process improvement and organizational leadership, driving sustained growth and compliance. Enhanced customer service and employee performance, achieving significant advancements in efficiency and stakeholder satisfaction. Strong background in strategic planning, financial management and team development. Skilled in identifying opportunities and implementing practical business strategies with commitment to staying informed about latest trends, technologies and best practices.
Overview
8
8
years of professional experience
Work History
Chief Administrative Officer
United States Marine Corps
03.2017 - 07.2024
- Collaborated with executive leadership to develop long-term strategies for sustained growth and success.
- Maintained internal accuracy and transparency controls in accounting and bookkeeping.
- Established strong relationships with key stakeholders, ensuring alignment on goals and priorities.
- Facilitated professional development programs for over 30 staff, resulting in improved employee performance and increased job satisfaction.
- Oversaw the development of new policies, procedures, and guidelines to ensure compliance with industry regulations and standards.
- Led change management initiatives to successfully transition teams through mergers, acquisitions, and restructuring efforts.
Cashier Specialist
QuikTrip
08.2016 - 02.2017
- Assisted customers in locating products throughout store for enhanced shopping experiences and increased sales opportunities.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Quickly and accurately counted drawers at start and end of each shift.
- Prevented long lines at checkout counter by monitoring queue length and promptly opening additional registers as needed.
Education
Bachelor of Science - Information Technology
Campbell University
Buies Creek, NC12.2026
Skills
- Customer Service
- Operations Management
- Process Improvement
- Organizational Leadership
- Relationship Building
- Business process improvement
Timeline
Chief Administrative Officer
United States Marine Corps
03.2017 - 07.2024
Cashier Specialist
QuikTrip
08.2016 - 02.2017
Bachelor of Science - Information Technology
Campbell University
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