Jewel Stanley

• Processed customer orders, payments, and transactions accurately using computerized point-of-sale systems.
• Responded to customer inquiries in person and by phone, providing information and resolving concerns professionally.
• Trained new employees on workplace procedures, customer service standards, and register operations.
• Demonstrated strong multitasking abilities by maintaining accuracy and efficiency while managing multiple responsibilities in a high-volume environment.

• Collaborated with team members to achieve service goals during peak hours.

• Assisted customers in product selection and provided exceptional service to enhance shopping experience.
• Operated point-of-sale systems accurately, ensuring efficient transaction processing and cash handling.
• Maintained store organization and cleanliness, contributing to a welcoming environment for customers.
• Collaborated with team members and management to achieve daily sales targets through effective merchandise presentation.
• Assisted with inventory organization, stock replenishment, and merchandise presentation.
• Supported opening and closing procedures, including register counts and store preparation.

• Processed customer orders and payments while maintaining accuracy and attention to detail.
• Answered customer questions and addressed concerns in person and over the phone.
• Assisted in training and supported new team members on company procedures and service expectations.
• Assisted with opening and closing responsibilities, including cash handling and operational setup.
• Delivered exceptional customer service, ensuring satisfaction and repeat business.
• Monitored inventory levels, assisting in stock management and ordering supplies as needed.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

• Upsold menu items, contributing to increased sales during peak hours.
• Participated in team meetings to discuss performance improvements and operational challenges.
• Developed strong cooperative relationships with coworkers and managers.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.
• Worked different stations to provide optimal coverage and meet production goals.
• Provided customer service in a high-volume environment while maintaining professionalism and efficiency.
• Processed transactions accurately and maintained accountability when handling cash payments.
• Assisted with employee training and onboarding support for new team members.
• Performed opening and closing duties to support smooth daily operations.

• Monitored stock levels and reported discrepancies to ensure accurate inventory management.
• Boosted sales with effective product recommendations based on customer needs and preferences.
• Developed strong relationships with regular customers which increased return visits.
• Interacted positively with team members and customers to promote commitment to organization's vision and values.
• Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
• Assisted customers with orders, product questions, and service requests.
• Assisted with opening and closing responsibilities to support smooth daily operations.

• Awarded for 'Outstanding Proficiency in Human Anatomy and Physiology'
• Awarded 'Theater Arts Recognition'
• Honor Roll [Fall 2018, Winter 2019, Spring 2019, Spring 2021, Fall 2021, Spring 2022]
• Completed AP course in 'Trigonometry'
• Professional Development: Speech and Debate, Digital Literacy, Information Technology Basics
• Extracurricular Activities: Track and Field [2020-2021]
• 'Concerned African Women' Club Member [2019-2020]
• 'Cross Country' Club Member [2020-2021]