Provided front-of-house customer service in fast-paced restaurant, addressing customer needs and resolving conflicts to enhance dining experience.
CEO
PERFECT PAINTING LLC
BETHANY BEACH, DE
01.2023 - Current
Managed client invoicing, handled customer communication, and developed company advertisements to enhance brand visibility.
Conducted on-site estimates, finalized contractor pay-outs, and prepared employee payroll while maintaining accurate financial records.
WAITRESS
THE POINT CRAB HOUSE
ARNOLD, MD
01.2021 - 01.2024
Served customers efficiently while working as a waitress in the front of house department.
ASSISTANT
THE SMITH GROUP
BETHANY BEACH, DE
01.2017 - 01.2021
Uploaded purchase history and information using QuickBooks, handled paperwork pick up and drop off, checked on homes after open houses, and took home photography for listings and buyers.
Cashier
CVS Pharmacy
Ocean View, Delaware
09.2016 - 05.2020
Trained new team members on cash register operation, stock procedures, and customer service to enhance team efficiency.
Recorded purchases, maintained organized checkout area, and restocked supplies to ensure smooth operation.
Education
High School Diploma -
INDIAN RIVER HIGH SCHOOL
01.2016
COMMUNICATIONS - Journalism And Mass Communication
DELAWARE TECHNICAL COMMUNITY COLLEGE
Georgetown, DE
Skills
ORGANIZATION
ADVERTISING AND PROMOTION
PAYROLL PROCESSING
BOOKKEEPING AND FINANCIAL RECORDKEEPING
INVOICING AND BILLING
CUSTOMER COMMUNICATION
COMPLAINT RESOLUTION
MULTITASKING
TIME MANAGEMENT
References
SHANNON SMITH, 302-344-0500
LIZ KURST, 410-544-5448
KELLY KARAM, 410-490-4644
Timeline
WAITRESS
STARBOARD CLAW
01.2024 - Current
CEO
PERFECT PAINTING LLC
01.2023 - Current
WAITRESS
THE POINT CRAB HOUSE
01.2021 - 01.2024
ASSISTANT
THE SMITH GROUP
01.2017 - 01.2021
Cashier
CVS Pharmacy
09.2016 - 05.2020
High School Diploma -
INDIAN RIVER HIGH SCHOOL
COMMUNICATIONS - Journalism And Mass Communication