Zeyneti Kilic
Philadelphia,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Waitress
Tacconelli's Pizzeria
07.2014 - 10.2021
- Provided exceptional customer service by greeting and seating guests, taking orders, and ensuring their dining experience exceeded expectations.
- Efficiently managed multiple tables, ensuring timely delivery of food and drinks while maintaining a high level of accuracy in order taking and serving.
- Worked effectively in a fast-paced, high-pressure environment, maintaining a positive attitude and composure during busy shifts.
- Demonstrated strong menu knowledge, including specials, ingredients, and dietary restrictions, to assist customers in making informed food and beverage choices.
Cafe Server
Orange Blossom Cafe
05.2015 - 05.2019
- Operated espresso machine to create cold and hot beverages for customers such as cappuccinos, iced coffees, teas and lattes.
- Used standard formulas and recipes to prepare food items such as pastries, sandwiches and salads.
- Operated cash registers to process cash, credit and debit transactions.
- Thrived in a fast-paced cafe setting, maintaining composure during busy periods and efficiently multitasking to meet customer needs.
- Maintained cafe cleanliness by wiping down tables and counters, restocking condiment bar, emptying trash receptacles and mopping and sweeping floors.
Education
Bachelor of Arts - Human Resources
Rutgers University
New Brunswick, NJ05.2019
Skills
- Time Management
- Organization
- Multi-Tasking
- Food Preparation and Safety
- Cleanliness and Organization
- Knowledge of Point of Sale (POS) Systems
Languages
Turkish
Native or Bilingual
Timeline
Cafe Server
Orange Blossom Cafe
05.2015 - 05.2019
Waitress
Tacconelli's Pizzeria
07.2014 - 10.2021
Bachelor of Arts - Human Resources
Rutgers University
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