Jewel Young
Winston-Salem,NC
Summary
Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Patients Support Specialist
Emerge Ortho
Greensboro, Nc
06.2024 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Dietary Aide
Arbor Acres United Methodist Retirement Community
Winston-Salem, NC
12.2023 - 06.2024
- Prepare and serve nutritious meals and snacks to patients, staff, and visitors.
- Interact with patients in a pleasant manner and handle patient's complaints.
- Prepare food trays, load food charts, clean and sanitize pots, dishes, and kitchen, and keep milk cooler stocked.
- Assisted dieticians with visiting patients to answer diet inquiries and concerns.
- Assist in cleaning up, kitchen maintenance, and setting up and taking down dining areas.
- Delivered dietary recommendations to residents and patients for meal plans.
- Maintained workplace safety through adherence to established protocols.
- Maintained high standards of cleanliness and hygiene in all aspects of meal prep.
Customer Service Cashier
Walmart
Winston-Salem, NC
01.2023 - 12.2023
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Assisted customers with locating merchandise within the store.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Provided excellent customer service by helping customers locate items they were looking for.
- Greeted customers and responded to informational requests.
Education
High School Diploma -
West Forsyth High School
Clemmons, NC06-2024
Criminology
Forsyth Technical Community College
Winston-salem, NCSkills
- Patient Scheduling
- Patient-focused care
- Medical Terminology
- HIPAA Compliance
- Respiratory equipment training
- Direct Patient Care
- Conflict resolution abilities
- Venipuncture and phlebotomy
- Vital Sign Monitoring
Certification
- CPR certified
Timeline
Patients Support Specialist
Emerge Ortho
06.2024 - Current
Dietary Aide
Arbor Acres United Methodist Retirement Community
12.2023 - 06.2024
Customer Service Cashier
Walmart
01.2023 - 12.2023
High School Diploma -
West Forsyth High School
Criminology
Forsyth Technical Community College
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