Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jeweleah Johnson

Manteca,CA

Summary

Enthusiastic member service professional with expertise in relationship building and problem-solving. Known for delivering exceptional customer experiences and fostering team collaboration to drive satisfaction and loyalty.

Overview

4
4
years of professional experience

Work History

Member Service Representative

Costco
Manteca, CA
08.2024 - 04.2026
  • Provided exceptional customer service by addressing member inquiries and resolving issues efficiently.
  • Assisted in maintaining product knowledge to promote sales and enhance member experience.
  • Processed transactions accurately using point-of-sale systems, ensuring timely service delivery.
  • Collaborated with team members to ensure a clean, organized, and safe shopping environment.
  • Educated members on membership benefits, encouraging retention and satisfaction.

Lifeguard

Great Wolf Lodge
Manteca, CA
01.2024 - 07.2024
  • Monitored pool activities to ensure guest safety and adherence to facility rules.
  • Provided emergency response and first aid support during aquatic incidents.
  • Conducted regular safety drills, enhancing team preparedness and response time.
  • Assisted in training new lifeguards on operational protocols and emergency procedures.
  • Engaged with guests to promote water safety practices and enhance overall satisfaction.

Team Member

Jamba Juice
Murrieta, CA
02.2023 - 11.2023
  • Prepared smoothies and food items according to standardized recipes, ensuring quality and consistency.
  • Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
  • Operated blending and juicing equipment safely while maintaining cleanliness in work areas.
  • Assisted in inventory management by restocking supplies and monitoring product freshness.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Sales Associate

Five Below
Temecula, CA
03.2022 - 01.2023
  • Assisted customers in product selection, providing tailored recommendations to enhance shopping experience.
  • Maintained organized merchandise displays, ensuring compliance with company standards and visual guidelines.
  • Processed transactions accurately using point-of-sale systems, contributing to efficient checkout operations.
  • Collaborated with team members to achieve sales goals through effective communication and teamwork.
  • Trained new associates on standard operating procedures and customer service best practices for improved performance.

Education

Associate of Science - Nursing

San Joaquin Delta College
Stockton, CA
05-2026

Skills

  • Customer service
  • Relationship building
  • Customer support
  • Product recommendations
  • Member account management

Languages

English
Full Professional
ASL
Professional Working

Timeline

Member Service Representative

Costco
08.2024 - 04.2026

Lifeguard

Great Wolf Lodge
01.2024 - 07.2024

Team Member

Jamba Juice
02.2023 - 11.2023

Sales Associate

Five Below
03.2022 - 01.2023

Associate of Science - Nursing

San Joaquin Delta College