Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Open To Work
Hi, I’m

Jewelee Green

Rio Communities

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Client Fulfillment SpecialistCase ManagerSenior Payroll SpecialistBranch Manager

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

On-SiteRemoteHybrid
Location: Rio Communities, USAlbuquerque, NMSocorro, NM
Open to relocation: Yes

Salary Range

$47000/yr - $200000/yr

Important To Me

Work-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k match4-day work week

Summary

Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.

Overview

12
years of professional experience

Work History

Rinchem Company
Albuquerque

Client Fulfillment Specialist
10.2023 - 06.2025

Job overview

  • Responsible for overseeing the fulfillment of client orders and providing exceptional customer service.
  • Collaborate with internal teams, such as warehousing and transportation, to coordinate the timely delivery of products.
  • Build and maintain strong relationships with our clients acting as the main point of contact for order-related inquiries, updates, and issue resolution.
  • Cross-train in multiple departments to provide backup when needed.

Giving Home Healthcare
Albuquerque

Case Manager
08.2019 - 01.2020

Job overview

  • Variety of tasks such as reviewing charts for concerns, making patient visits, attending doctor's appointments, coordinating Durable Medical Equipment (DME), training of field nurses and home health aides on company policy and procedures, preparing correspondences with physicians, and work side by side with other case managers to ensure coordination of care is meeting the needs of the patients.
  • Work with each individual case to manage goals towards the prescribed plan of care.
  • Articulate medical writer, communicator, problem solver, multi-tasker, and proficient on the computer.

Paychex Inc.
Albuquerque

Senior Payroll Specialist
05.2018 - 08.2019

Job overview

  • Contacts and assists clients with payroll input; verifies totals and resolves client issues.
  • Contacts clients daily according to set schedules in order to obtain payroll data, including salary adjustments, special payments, tax allocations, and employee deductions or adjustments.
  • Provides quality client service to maintain a high rate of client retention.
  • Maintains knowledge of the payroll processing system and changes in wage and tax laws to develop a trusted relationship with our clients.
  • Correspond with federal, state, and local tax agencies on behalf of clients.

New Mexico Title Loans Inc.
Los Lunas

Branch Manager
10.2013 - 04.2018

Job overview

  • Produce consistent customer and financial growth through effective lending and sales practices, with an emphasis on customer service satisfaction.
  • Achieves financial results to plan through the proper execution of company policies and procedures.
  • Complies with all local, state, and federal laws and regulations.
  • Assists in administrative and collections activities as required.

Education

Los Lunas High School
Los Lunas, NM

High School Diploma
08.2008 - 05/2012

Skills

  • Customer education
  • Highest quality customer service
  • Multitasking
  • People management
  • Problem solving skills
  • Product knowledge development
  • Teambuilding Skills
  • Client management
  • Order fulfillment
  • Inventory tracking
  • Product knowledge
  • Data entry
  • Cross-department collaboration
  • Time management

Timeline

Client Fulfillment Specialist

Rinchem Company
10.2023 - 06.2025

Case Manager

Giving Home Healthcare
08.2019 - 01.2020

Senior Payroll Specialist

Paychex Inc.
05.2018 - 08.2019

Branch Manager

New Mexico Title Loans Inc.
10.2013 - 04.2018

Los Lunas High School

High School Diploma
08.2008 - 05/2012

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Jewelee Green