JEWELL BANKS
San Joaquin County Behavioral Health Services
Stockton,CA
9
years of professional experience
Behavioral health professional equipped with comprehensive background in behavior analysis and intervention. Skilled in developing and implementing effective behavior modification programs, collaborating with multidisciplinary teams to enhance clients' outcomes. Known for adaptability and results-driven approach in dynamic environments.
Work History
Behavioral Health Outreach Worker
1 Year 1 Month- Conducted outreach to engage clients in behavioral health services.
- Assisted clients in navigating mental health resources and support systems.
- Collaborated with multidisciplinary teams to coordinate client care plans.
- Developed educational materials to enhance community awareness of mental health issues.
- Monitored client progress and provided feedback to support service adjustments.
- Facilitated workshops to promote coping strategies and resilience among participants.
- Implemented feedback mechanisms to improve outreach effectiveness and client engagement.
- Connected individuals to appropriate resources through comprehensive assessments, referrals, and follow-ups.
- Developed strong relationships with local organizations to establish a network of support services for clients in need.
- Supported homeless individuals transitioning into housing by connecting them with necessary supplies, furniture donations, and move-in assistance resources.
- Advocated on behalf of clients experiencing discrimination or other obstacles preventing them from accessing vital services within the community.
- Served as a liaison between clients and service providers, ensuring clear communication of needs and expectations while maintaining client confidentiality at all times.
- Established rapport with community members by actively participating in local events and demonstrating genuine care for their wellbeing.
- Conducted home visits to assess living conditions, identify potential risks, and provide personalized recommendations for improvement.
- Maintained accurate client records by diligently documenting all interactions, interventions, and outcomes in the case management system.
- Increased client engagement in programs through consistent follow-up calls or visits to address concerns or offer additional resources as needed.
- Enhanced team collaboration by regularly sharing best practices, challenges, and successes during staff meetings.
- Recorded, transcribed and maintained confidential client information into applicant tracking system and database.
- Represented organization at industry conferences by manning booths and giving polished presentations.
Behavior Technician
6 Months- Delivered one-to-one behavior intervention to clients with autism and other special needs while managing individual cases in home, community, and school settings. Fulfilled all responsibilities of behavior technician role, ensuring quality and consistency in behavior therapy delivery.
- Monitored client progress and documented behavioral data accurately for analysis.
- Assisted in conducting assessments to identify client needs and tailored interventions accordingly.
- Provided training and support to families on behavioral techniques and strategies.
- Maintained compliance with safety regulations and ethical standards during service delivery.
- Adapted interventions based on client responses to maximize engagement and effectiveness.
- Participated in ongoing professional development to enhance skills and knowledge in behavior analysis.
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
- Developed and implemented reinforcement systems to encourage positive behaviors.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
Direct Support Professional
7 Months- Provide guidance, training and mentoring to clients, assist in day-to-day living skills that include meal preparation and housekeeping skills. Supported clients with mental health challenges, developmental disabilities, and nonverbal communication. Managed case needs and documented case plans and relevant notes.
- Implemented individualized support plans to enhance client independence and well-being.
- Assisted clients with daily living activities, promoting skill development and personal growth.
- Monitored client progress, ensuring adherence to care plans and reporting on changes in behavior.
Case Manager
1 Year 2 Months- Met with clients and families, including those in crisis, to provide support and guidance. Clients consisted of mental health, youth, probation, parole, and low-income families. Assist clients in identifying and prioritizing aftercare options. Help clients and families understand the community mental health system as well as their options and rights within that system. Facilitated communication between clients and treatment team members during crises to ensure coordinated care. Assisting social workers with family, placement, and community agency contacts. Advocating on behalf of clients and promoting self-advocacy. Participating in ongoing support with other peer support advocates, as available. Encourages clients’ interaction and socialization with other peers, providing feedback to clients on appropriate behavior while acting as a role model. Transported clients in personal vehicles. Document all progress notes in emr, medi-cal billing.
- Coordinated client assessments to develop tailored service plans.
- Facilitated communication between clients and service providers to enhance support outcomes.
- Monitored client progress, adjusting plans as necessary to meet evolving needs.
Husing Coordinator
1 Year 1 Month- Had a caseload of 25, maintained housing, helped individuals locate and secure housing, utilized multiple property managements in San Joaquin County. Once client-maintained housing for six months they graduated from program. Placed in homes to transition into their own home and assisted with daily living skills. Developed personalized case plans for each client, assisted with essential documentation, job search support, and access to NA/AA meetings and other critical resources.
- Coordinated care plans to ensure alignment with client needs and agency standards.
- Conducted comprehensive assessments to evaluate client situations and service requirements.
- Developed resource materials for clients, enhancing access to community services and support networks.
- Facilitated interdisciplinary team meetings to streamline communication and improve service delivery.
Family Advocate
2 Years 1 Month- Met with clients and families, including those in crisis, to assess needs and provide support. Clients consisted of mental health, youth, probation, parole, and low income families. Assist clients in identifying and prioritizing aftercare options. Help clients and families understand the community mental health system as well as their options and rights within that system. Facilitated communication between clients and treatment team members during crisis situations. Assisting social workers with family, placement, and community agency contacts. Advocating on behalf of clients and promoting self-advocacy. Participating in on-going support with other peer support advocates, as available. Encourages client’s interaction and socialization with other peers, providing feedback to clients on appropriate behavior while acting as a role model. Transported clients in personal vehicles. Documented progress notes in EMR and Medi-Cal billing to ensure accurate record-keeping.
- Developed individualized service plans to address family needs and enhance resource access.
- Facilitated workshops on parenting skills, conflict resolution, and community resources for families.
- Coordinated with social services and educational institutions to improve support systems for clients.
Case Maager
2 Years 7 Months- Provide guidance, training and mentoring to clients, assist in day-to-day living skills that include meal preparation, laundry training, housekeeping skills, finding child care and supervising youth at residences and drop-in center. Clients consisted of mental health, youth, probation and parole. Completed all necessary paperwork and interviews, and managed intake and discharge of youth. Case management needs, as well as documentation of case plans, any notes pertaining to case documented in apricot and hmis (clarity). Transported youth to job interviews, school, child care drop-offs, and medical appointments, ensuring access to essential services. Teach youth how to build a resume, apply for jobs, schools (university and community college), and the proper attire for interviews
- Developed comprehensive care plans tailored to individual client needs.
- Coordinated multidisciplinary team meetings to ensure effective communication and service delivery.
- Evaluated client progress, adjusting case strategies based on feedback and outcomes.
Education
Esthetician's License - Esthetics
- Esthetician’s License obtained 7/24
- Acquired skills and knowledge in facials and facial treatment devices, chemical peels, microdermabrasion and micro peels, eyelash extensions, lifts and tinting, eyebrow threading, lamination and tinting, spray tan application, dermaplaning, body waxing.
- GPA: 4.0
- Honor Roll
Associates of Science - Criminal Justice
- Achieved
- GPA: 4.0
Bachelor of Science - Criminal Justice
Skills
Applied behavior analysis
Computer proficiency
Time organization
Behavior treatment plans
Multitasking
Crisis intervention
Verbal behavior training
Mental health advocacy
Client relationship development
Data analysis
Documentation
Behavior management
Social development
Motivational interviewing techniques
Individualized interventions
Skill enhancement
Behavioral support strategies
Client relationship management
Verbal behavior intervention
Organizational skills
Crisis intervention
Token economy
Barbicide Certified
Applied behavior assessment
Natural way Waxing certification
Multidisciplinary collaboration
Parent training
Community instruction
Scheduling appointments
Intervention planning
Time organization
Organization
Active listening
Empathy
Teamwork
Communication
Social skills development
Training
Relationship management
De-escalation techniques
Conflict management
Goal planning
Timeline
Behavioral Health Outreach Worker
San Joaquin County Behavioral Health Services
07.2025 - CurrentRead More
Behavior Technician
Butterfly Effects
12.2024 - 06.2025Read More
Direct Support Professional
Central Valley Training Center
07.2023 - 02.2024Read More
Case Manager
Turning Point Community Programs
02.2022 - 04.2023Read More
Husing Coordinator
Central Valley Low Income Housing
01.2021 - 02.2022Read More
Family Advocate
Capital Stars Behavioral Health Group
01.2020 - 02.2022Read More
Case Maager
Women's Center
06.2017 - 01.2020Read More
ITT Technical Institute
Associates of Science from Criminal Justice
Read More
California College of Barbering And Cosmetology
Esthetician's License from Esthetics
Read More
University of Phoenix
Bachelor of Science from Criminal Justice
Read More