Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Security Officer
The Skagit Casino Resort
10.2017 - 04.2019
Supported event planning teams by providing input on necessary security arrangements during special functions or high-profile meetings.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility or customer safety.
Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Drop and transport funds for gaming tables and machines for volt.
Inmate Kitchen Supervisor
Airmark
05.2017 - 10.2017
Promoted a positive work environment by fostering open communication and resolving conflicts in a timely manner.
Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Upheld strict adherence to allergen safety procedures, ensuring cross-contamination prevention measures were followed diligently during preparation processes.
Served consistent portions following recipes and control standards.
Over see inmates as they work.
Transport meals from one facility to another.
Preschool Lead Teacher
Kids N Us
01.2015 - 05.2017
Provided open and loving environment where children direct learning process.
Completed documentation on individual children and teachers for recordkeeping.
Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
Planned and prepared activities for 20 students.
Maintained accurate records of student performance data, using assessment results to inform future instruction and guide goal-setting conversations with parents.
Education
No Degree - Computer Science And Programming
Bates Technical College
Tacoma, WA
Associate of Applied Science - Radiologic Technology
Bellevue College
Bellevue, WA
05.2026
High School Diploma -
Sedro Woolley Senior High School
Sedro-woolley, WA
2007
Skills
Crisis Management
Reliability
CPR Certified
Incident Reporting
Detail Oriented
Superior customer service
Verbal and written communication
Data Entry
Reliable and Responsible
Timeline
Security Officer
The Skagit Casino Resort
10.2017 - 04.2019
Inmate Kitchen Supervisor
Airmark
05.2017 - 10.2017
Preschool Lead Teacher
Kids N Us
01.2015 - 05.2017
No Degree - Computer Science And Programming
Bates Technical College
Associate of Applied Science - Radiologic Technology