Summary
Overview
Work History
Education
Skills
Community service
Timeline
Generic

Jewell Watson

Summary

Accomplished Administrative Assistant at Modern Care, adept in office administration and data entry, enhanced customer service by building strong relationships. Expert in streamlining document organization, significantly improving efficiency. As a dedicated team player, contributed to a positive work environment and optimized delivery processes, ensuring on-time performance and compliance with federal regulations. Detail-oriented administrative assistant with experience in customer service, data entry and office management.

Overview

4
4
years of professional experience

Work History

Administrative Assistant

Modern Care
07.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.

Caregiver

Modern Care
01.2024 - 07.2024
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Semi Truck Driver

U.S Express
01.2022 - 08.2023
  • Improved on-time deliveries by efficiently planning and executing optimal driving routes.
  • Supported dispatchers by providing real-time updates on delivery progress, allowing for adjustments to schedules as needed.
  • Assisted in training new drivers on company procedures and industry best practices, contributing to a skilled workforce.
  • Maintained compliance with federal regulations by accurately logging hours of service, rest breaks, and mileage in electronic logbooks.

Semi Truck Driver

Covenant Transport
02.2021 - 01.2022
  • Improved on-time deliveries by efficiently planning and executing optimal driving routes.
  • Supported dispatchers by providing real-time updates on delivery progress, allowing for adjustments to schedules as needed.
  • Contributed to efficient loading procedures by coordinating with warehouse staff at pick-up locations for streamlined cargo handling processes.

Shift Lead Supervisor

McAllister's Deli
06.2020 - 01.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Enforced company policies and regulations with employees.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Promoted a positive work environment through open communication and effective conflict resolution strategies.

Education

No Degree - Business Administration And Management

Sullivan University
Louisville, KY
05.2026

High School Diploma -

Pleasure Ridge Park High School
Louisville, KY
05.2016

Skills

  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • Scheduling
  • Documentation and Recordkeeping
  • Dedicated Team Player

Community service

I volunteer at Stuart Academy helping the drumline, doing concessions and also helping the Athletic Director with ticket sales during games. I am also a Therapeutic Foster Parent.

Timeline

Administrative Assistant

Modern Care
07.2024 - Current

Caregiver

Modern Care
01.2024 - 07.2024

Semi Truck Driver

U.S Express
01.2022 - 08.2023

Semi Truck Driver

Covenant Transport
02.2021 - 01.2022

Shift Lead Supervisor

McAllister's Deli
06.2020 - 01.2021

No Degree - Business Administration And Management

Sullivan University

High School Diploma -

Pleasure Ridge Park High School
Jewell Watson