Jewelle Thompson
Greensboro,NC
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. I am experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
2025
2025
years of professional experience
Work History
CNA
Trinity Oaks Retirement Community
Salisbury, NC
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Server
First Carolina Delicatessen
Greensboro, NC
02.2023 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Drive-Thru Cashier
Chick-fil-A
Salisbury, NC
03.2021 - 05.2022
- Handled customer inquiries and complaints professionally, resolving issues promptly and courteously.
- Demonstrated adaptability by adjusting to rapidly changing situations during busy hours, providing top-notch service in spite of any challenges faced.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Followed food safety and sanitation guidelines at all times.
Education
Bachelor of Science - Social Media Marketing
University of North Carolina At Greensboro
Greensboro, NC05-2026
High School Diploma -
West Rowan High School
Salisbury, NC05-2022
Skills
- Cash Handling
- Guest Engagement
- Exceptional customer service
- Strong Work Ethic
- Problem-Solving
- Cleaning and sanitation
- Social Media Posts
Timeline
Server
First Carolina Delicatessen
02.2023 - Current
Drive-Thru Cashier
Chick-fil-A
03.2021 - 05.2022
CNA
Trinity Oaks Retirement Community
Bachelor of Science - Social Media Marketing
University of North Carolina At Greensboro
High School Diploma -
West Rowan High School