Jewels Jardine
Strongsville
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
10
10
years of professional experience
Work History
Funeral Services, Escort Driver & Apprentice
Jardine Funeral Home and Green Funeral Care
Cleveland, OH
06.2020 - Current
- Operated escort vehicles safely while adhering to all traffic regulations and company policies.
- Coordinated schedules efficiently, ensuring timely arrivals and departures for clients.
- Maintained vehicle cleanliness and performed routine inspections to ensure operational readiness.
- Provided exceptional customer service by addressing client inquiries and concerns promptly.
Customer service & Front Desk
Fox and Tree Bakery
06.2021 - 08.2021
- Business closed
Retail
Pacsun
SouthPark Mall
11.2018 - 04.2019
- Evaluated market trends regularly to determine optimum pricing strategies for both wholesale and retail customers.
- Provided training to retail staff on proper merchandising techniques, enhancing overall store presentation quality.
- Boosted customer satisfaction by implementing efficient retail strategies and streamlining store operations.
Hostess
Trivs
Strongsville
10.2016 - 12.2016
- Managed guest seating and waitlist efficiently to optimize dining flow.
- Coordinated with servers and kitchen staff to ensure timely service delivery.
- Assisted in training new host staff on best practices and customer service standards.
- Enhanced guest experiences by providing accurate information about menu items and specials.
Retail
Strongsville Spirit Shop
Strongsville
02.2016 - 10.2016
- Built and maintained strong relationships with retail staff, ensuring brand prominence in stores.
- Implemented creative marketing tactics for promotional events, resulting in increased foot traffic to the retail location.
- Contributed to customer satisfaction by ensuring accurate order fulfillment for both retail and wholesale clients.
- Regularly assessed stock levels at different retail locations to ensure adequate supply during peak promotion periods.
Education
Business Management
Kent State University
Kent, Ohio, OH05.2025
Diploma - undefined
Strongsville High School
Strongsville05.2020
Bachelor of Science -
Saint Joseph Academy
Cleveland05.2019
Skills
- Adept at navigation
- Customer relationship management
- Cultivate professional connections
- Reporting techniques
- Promotional campaigns
- Team collaboration
- Team collaboration skills
- Customer care
- Proactive scheduling
- Precision focus
- Critical thinking skills
- Simultaneous task management
- Task management skills
- Trustworthiness
- Clear communication skills
- Problem-solving skills
- Project coordination
- Team coordination
- Empathetic communication
- Client engagement
- Relationship building
Timeline
Customer service & Front Desk
Fox and Tree Bakery
06.2021 - 08.2021
Funeral Services, Escort Driver & Apprentice
Jardine Funeral Home and Green Funeral Care
06.2020 - Current
Retail
Pacsun
11.2018 - 04.2019
Hostess
Trivs
10.2016 - 12.2016
Retail
Strongsville Spirit Shop
02.2016 - 10.2016
Diploma - undefined
Strongsville High School
Business Management
Kent State University
Bachelor of Science -
Saint Joseph Academy