Jewleona Torti
New Port Richey,FL
Summary
Skilled Crew Member Trainer with background in training and developing new hires for optimum productivity. Strengths include mastery of high-quality customer service, ability to foster teamwork, and proficiency in ensuring safety procedures. Known for innovative strategies that have positively transformed work environments, leading to increased efficiency and improved employee morale. Resourceful Crew Member Trainer known for high productivity and efficient task completion. Possess specialized skills in team leadership, operational training methods, and performance evaluation techniques. Excel in communication, adaptability, and problem-solving. Reliable Secretary driven to promote operational efficiency through advanced administrative and decision-making abilities. Insightful and productive team member with active communication skills. Employs flexible approach to resolving daily issues.
Overview
6
6
years of professional experience
Work History
Crew Member Trainer
McDonald's
Hudson, FL
06.2023 - Current
- Provided training to new crew members on proper customer service techniques and store policies.
- Demonstrated the correct way to use the register, handle cash, and process credit cards.
- Instructed trainees in food safety practices such as proper hand-washing, food storage temperatures, and avoiding cross-contamination.
- Assisted with onboarding of new hires by explaining job duties and expectations.
- Observed staff during shift work to identify areas for improvement and provide feedback accordingly.
- Encouraged a positive working environment through regular one-on-one meetings with each trainee.
- Helped troubleshoot any issues that arose during shifts or transactions.
- Assisted management in creating an effective scheduling system for the restaurant.
Secretary
A Plus Garage Doors
New Port Richey, FL
01.2019 - Current
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Managed calendar reminders for upcoming deadlines or events associated with the office.
Volunteer
NJROTC
Hudson, FL
08.2020 - 06.2024
- Became PAO (Public affair officer) my 3rd year of high school
- Became second in command of my NJROTC unit
- awarded 2 academic awards
- 3.7 GPA
- Provided assistance to staff in the daily operations of the organization.
- Organized and maintained records of volunteer hours and donations.
- Assisted with fundraising efforts, including event planning and donor outreach.
- Assisted with data entry projects to update organizational databases.
- Had 150+ hours
- Provided guidance and support to fellow volunteers during their shifts.
- Managed social media accounts associated with the organization's mission statement.
- Helped with prep, set up, and breakdown of community and public events.
Education
High School Diploma -
Fivay High School
Hudson, FL06-2024
Some College (No Degree) - Psychology
Pasco Hernando State College
New Port Richey Skills
- Health and Safety Regulations
- Work Prioritization
- Motivational Techniques
- Task Delegation
- Brand Awareness
- Training Tools and Resources
- Team Leadership
- Sales expertise
- Active Listening
- Continuous Improvement
- Employee Training
- Processing payments
- Workplace Safety
- Customer Service
- Food Safety
Languages
English
Full Professional
Arabic
Professional
ASL
Limited
Accomplishments
- NJROTC Purple Heart Award
- NJROTC Navy Academics Award
- NJROTC State Brain Brawl Award
- NJROTC Nationalist for academics award
References
References available upon request.
Timeline
Crew Member Trainer
McDonald's
06.2023 - Current
Volunteer
NJROTC
08.2020 - 06.2024
Secretary
A Plus Garage Doors
01.2019 - Current
High School Diploma -
Fivay High School
Some College (No Degree) - Psychology
Pasco Hernando State College