Jeynoshka Velez
Saint Cloud
Summary
Dynamic retail professional with extensive experience at Tapestry, excelling in staff training and inventory control. Proven ability to enhance customer engagement through effective merchandising and operational excellence. Skilled in task delegation and fostering team collaboration, consistently achieving high performance in fast-paced environments.
Developed leadership and problem-solving skills in dynamic retail environment, seeking to transition into new field. Demonstrates expertise in managing teams, enhancing customer experiences, and optimizing operational efficiency. Looking forward to leveraging these skills in different industry to drive performance and achieve results.
Overview
4
4
years of professional experience
Work History
Retail Supervisor
Tapestry
Kate Spade
03.2024 - Current
- Learned and adapted quickly to new technology and software applications.
- Supervised daily visual merchandising to enhance product presentation and customer engagement.
- Collaborated with team members to maintain inventory levels and ensure stock availability.
- Trained and mentored team members on operational processes and best practices.
- Coordinated scheduling of staff shifts to meet production demands effectively.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
Retail Stock Associate
Levi Strauss
Vineland, FL
02.2024 - 03.2025
- Organized stockroom to optimize inventory management and streamline restocking processes.
- Assisted in receiving and processing shipments, ensuring accurate inventory counts.
- Collaborated with team members to maintain store presentation standards and product displays.
- Trained new associates on stock handling procedures and safety protocols.
Holiday Mail Processing Clerk
USPS
3050 Polynesian Isle Blvd
11.2023 - 01.2024
- Operated high-speed mail processing equipment to ensure timely sorting and distribution of mail.
- Maintained accurate records of processed mail volumes for reporting purposes and performance analysis.
- Maintained a clean and organized work environment to optimize efficiency in mail processing tasks.
- Delivered consistent performance under pressure during peak mailing seasons, effectively managing increased volumes without compromising service quality or efficiency.
Restaurant Hostess
HMS Host
Orlando Airport
04.2023 - 08.2023
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Communicated effectively with kitchen staff to coordinate timely service for guests.
- Assisted in training new hostesses on customer service protocols and operational procedures.
- Addressed guest inquiries and resolved concerns to maintain high satisfaction levels.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Retail Manager
Puma
Lake Buena Vista, FL
03.2022 - 03.2023
- Trained and mentored staff on sales techniques and product knowledge.
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of customer preferences.
- Stocked merchandise throughout the store to improve sales.
Education
High School Diploma -
Harmony High School
Saint Cloud, FL05-2021
Skills
- Task delegation
- Store organization
- Inventory control
- Staff training and development
- Customer service management
- Scheduling and timekeeping
Accomplishments
- Supervised team of approximately 30 staff members.
- Rapidly promoted within the company.
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Retail Supervisor
Tapestry
03.2024 - Current
Retail Stock Associate
Levi Strauss
02.2024 - 03.2025
Holiday Mail Processing Clerk
USPS
11.2023 - 01.2024
Restaurant Hostess
HMS Host
04.2023 - 08.2023
Retail Manager
Puma
03.2022 - 03.2023
High School Diploma -
Harmony High School